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you have a duplicate GUID (usually due to imaging with agent installed)
you can remote to services and regedit on machine and then
1) stop framework service
2) del reg key HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator\Agent\agentguid
3) start service
4) wake up agent from directory
This will regenerate the agent and it will now be stable in the directory.
Is the ePO Server in a NAT enviroment?
Versions of McAfee products u use?
hmph didnt see that line about not using images,
you will get this with VPN and NATed environments, but if it is NATed then you are in for a whole world of hurt.
https://knowledge.mcafee.com/SupportSite/search.do?cmd=displayKC&docType=kc&exte rnalId=NAI26401&sliceId=SAL_Public&dialogID=25220599&stateId=1 0 25216650
Time for me to eat crow....
There was a small group of machines relocated from another branch. Those systems were loaded with a different image than the others. Apparently that image included the ePO client, hence the duplicates. I've only been here a month and this all happened before my time. Still, I should have done a little more troubleshooting. Now I need to track down that image and make sure it's not being deployed to any new systems. Thanks for the assistance.