0 Replies Latest reply on Jan 19, 2016 9:00 AM by Dipin Prakash

    Encryption Status Inactive; Could not delete the PBFS host file: 2

    Dipin Prakash

      Hi,

       

      I have an issue with Drive encryption on Windows 2003 SP2.

      Encryption status is Inactive and progress bar shows "Policy Enforcement has completed".

       

      All the 3 drive encryption products has been installed and running.

       

       

      Error Log

      -01-19 14:50:21,862 INFO    MfeEpeCoreEncryptionPlugin           --- Activation Begins ---

      2016-01-19 14:50:21,862 INFO    StatusService                        Activation has started

      2016-01-19 14:50:21,862 INFO    StatusService                        Searching available Encryption Providers

      2016-01-19 14:50:21,862 INFO    MfeEpeCoreEncryptionPlugin           Size of provider order list in policy is 2

      2016-01-19 14:50:21,878 INFO    MfeEpeCoreEncryptionPlugin           Service with UUID 70e77e64-14e4-467d-8d22-775dc78d7c3b has state: Ready

      2016-01-19 14:50:21,878 INFO    MfeEpeCoreEncryptionPlugin           Found a preferred provider with UUID 70e77e64-14e4-467d-8d22-775dc78d7c3b with state: Ready

      2016-01-19 14:50:21,878 INFO    StatusService                        Located the Encryption Provider to use

      2016-01-19 14:50:21,878 INFO    MfeEpeCoreEncryptionPlugin           Final preferred provider with UUID 70e77e64-14e4-467d-8d22-775dc78d7c3b is selected with state: Ready

      2016-01-19 14:50:21,878 INFO    StatusService                        Detecting incompatible products

      2016-01-19 14:50:21,940 INFO    MfeEpeCoreEncryptionPlugin           CoreEncryptionPlugin: No HW Product matched

      2016-01-19 14:50:21,940 INFO    StatusService                        No incompatible products found

      2016-01-19 14:50:21,971 INFO    StatusService                        Creating Preboot File System (PBFS)

      2016-01-19 14:50:21,987 INFO    PcSystem                             Beginning activation. Current status is inactive.

      2016-01-19 14:50:21,987 INFO    Software                             Using new key (check value 9e02cfb3afebb1b8).

      2016-01-19 14:50:22,690 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement is already in progress, skipping this one.

      2016-01-19 14:50:22,721 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement is already in progress, skipping this one.

      2016-01-19 14:50:28,784 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement is already in progress, skipping this one.

      2016-01-19 14:50:28,815 INFO    EpoPlugin                            enforcePolicy: Policy Enforcement is already in progress, skipping this one.

      2016-01-19 14:50:29,409 INFO    EpoPlugin                            collectProperties: dispatching disk list to AgentHandler

      2016-01-19 14:50:38,003 ERROR   SectorChainPbfs                      Could not delete the PBFS host file: 2

      2016-01-19 14:50:38,003 INFO    PcSystem                             Abandoning activation

      2016-01-19 14:50:38,019 ERROR   PcSystem                             Early activation error: [0xEE800000]

      2016-01-19 14:50:38,019 ERROR   StatusService                        Preboot File System (PBFS) creation failed

      2016-01-19 14:50:38,019 WARNING MfeEpePcEncryptionProviderPlugin     ..\..\..\Src\EpeGenActivationHandler.cpp: EPE_gen_activation_handler::send_activate_exception: 932: [0xEE800000]

      2016-01-19 14:50:38,019 WARNING MfeEpeCoreEncryptionPlugin           receive_from_service_first_message_of_type(MfeEpeEncryptionServiceClient, class ns1__ESActivateEncryptionAck) wrong message received:

      <?xml version="1.0" encoding="UTF-8"?><MfeEpeMessageList xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/"xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"xmlns:xsd="http://www.w3.org/2001/XMLSchema"xmlns:ns1=""xsi:type="ns1:MfeEpeMessageList"><element xsi:type="ns1:ESActivateEncryptionExc">

        <sendTo xsi:type="ns1:MfeEpeAddress" serviceUUID="5145540F-1BA8-4F52-895D-617839C2869E" serviceName="MfeEpeEncryptionServiceClient"></sendTo>

        <from xsi:type="ns1:MfeEpeAddress" serviceUUID="70e77e64-14e4-467d-8d22-775dc78d7c3b" serviceName="MfeEpeEncryptionService"></from>

        <errorId>-293601280</errorId>

        <message>[0xEE800000] </message>

        </element></MfeEpeMessageList>

      2016-01-19 14:50:38,019 ERROR   EpoPlugin                            userHandler: failed to process batched user data response: [0xEE800000] [0xEE800000]

      2016-01-19 14:50:38,019 ERROR   StatusService                        Failed to process a batch of user data received

      2016-01-19 14:50:38,019 INFO    EpoState                             == End of policy enforcement ==

      2016-01-19 14:50:38,019 INFO    StatusService                        Policy enforcement has completed

      2016-01-19 14:50:38,066 INFO    PcSystem                             Abandoning activation

      2016-01-19 14:50:38,066 ERROR   PcSystem                             Error abandoning activation: [0xEE120002]

      2016-01-19 14:50:38,066 ERROR   MfeEpePcEncryptionProviderPlugin     [0xEE120002]