2 Replies Latest reply on Jan 19, 2016 9:50 AM by tomblack

    ePO 4.6.5 Master Repository Update Task & Pull Now Failure

    tomblack

      Hi,

       

      Tried looking around the knowledge base and other discussions for a solution to this the ones I saw were similar but with different causes as such I posit this to whomever is kind enough to answer.

       

      Our master repository task has not run successfully since Saturday (17/01/2016) failing with the error see below quote or attached log. Pull now's using the ftp option fails with the same error and the http option "Failed to download site status file" I haven't seen any change controls that should of affectrd the performance of the server it is installed on. Has anyone seen something similar and can answer or point me towards a discussion/article that does have the answer?


      Edit: Little update if this is relevant. Tried manually uploading the latest dat to the master repository but it thinks the package is corrupt.

       

      Many thanks in advanced.

       

      <?xml version="1.0"?>
      
      
      -<reports>
      
      
      
      
      -<report title="Repository Task Log Details">
      
      
      
      
      -<results count=" 15">
      
      
      
      
      -<object-header>
      
      
      <property name="serverName">Repository Name</property>
      
      
      <property name="msgTime">Date</property>
      
      
      <property name="msgLevel">Level</property>
      
      
      <property name="msg">Message</property>
      
      
      </object-header>
      
      
      
      
      -<object index="1">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\LMASECORE2000\2.2.0.9309\SpamEngine\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="2">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\FSCANENG1000\5600.1067\Engine\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="3">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\AMCORDAT1000\1359.1\DAT\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="4">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\TELECONT1000_EPO\1.20\Update\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="5">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\ENDPCNT_1000\10.1.0\DAT\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="6">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\TELECONT1000\5.18\Content\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="7">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\SUPPMVTCT1000\8.1.0.143\MVTContentUpdate\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="8">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\JTICLIENTMETA\1.0.0\Content\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="9">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\DBSECDAMMETA\70.2879\DAT\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="10">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\DBSECDVMMETA\100.1330\DVMCHECKS\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="11">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\AUENGINEMETA\1176\BMContent\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="12">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\Findings\1151\FNDContent\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="13">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Skipping package Current\AMCORDAT2000\2499.0\DAT\\0000, no managed product installed</property>
      
      
      </object>
      
      
      
      
      -<object index="14">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:00:54 PM</property>
      
      
      <property name="msgLevel">INFO</property>
      
      
      <property name="msg">Downloading package Current\VSCANDAT1000\8048.0000\DAT\0000</property>
      
      
      </object>
      
      
      
      
      -<object index="15">
      
      
      <property name="serverName">McAfeeFtp</property>
      
      
      <property name="msgTime">1/19/16 1:01:49 PM</property>
      
      
      <property name="msgLevel">ERROR</property>
      
      
      <property name="msg">Failed to download file Current\VSCANDAT1000\DAT\0000\80418042avv.gem from site ftp.nai.com:21, error code 10060 ( A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. )</property>
      
      
      </object>
      
      
      </results>
      
      
      </report>
      
      
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