0 Replies Latest reply on Jan 19, 2016 4:02 PM by charleslatty

    DLP 9.3.5 Incident manager not getting updated information

    charleslatty

      Hi

       

      Can anyone help me with my issue.

       

      I have created a rule to block a USB device which works perfectly but their is no incidents been reported for that device, all extensions are up to date and the epo version i am using is 5.3.0

      The below error is seen in the orion.log file;

      2016-01-19 16:42:13,305 DEBUG [http-bio-8443-exec-18] datasource.MonitorDS  - MonitorDS retrieve rows in 0 secs.

      2016-01-19 16:42:13,305 ERROR [http-bio-8443-exec-18] formatting.DLPDisplayFormatter  - DLPDisplayFormatter date format pattern is yyyy/MM/dd hh:mm:ss a value is 2016/01/15 11:12:04 AM

       

      I have also attached both the server.log and the orion.log file for investigation.

       

      Thanks for inadvance

       

      Charles