0 Replies Latest reply on Jan 13, 2016 3:02 AM by ps_tech_777

    FRP Key Assignment Failure

    ps_tech_777

      Hello,

       

      I have a client machine (Windows 7 Professional, 64 bit) on which a particular user cannot access the FRP key. It has been manually assigned to the user in ePO, and the assignment task was successful. The problem persists. The ePO version is 5.3.1; the Agent version is 5.0.2.204, and the FRP version is 5.0.0.243. There does not appear to be any communication issues between the client machine and ePO. We have tried reloading the OS keys on the affected system per KB85807 (reference #1059430) with no luck either. Does anyone have any further suggestions?


      Thanks!