2 Replies Latest reply on Dec 28, 2015 4:03 AM by mikrotik

    Manually Update Engine - Unexpected behavior




      Dear Friends,


      1- When i click on update engine, it starts updating engine, thats fine but How can i stop this? e.g. Where is the button to Stop this update? Please find the attached picture.

      2- When i have uploaded the update engine file then why it is getting updates from Internet and IT IS STUCK!. Please find in attached 2 pictures.


      Thank You!


      Best Regards,

        • 1. Re: Manually Update Engine - Unexpected behavior



          I ran into the same situation with a client. If you try to apply a manual file update when you've already initiated a cloud based using the "Trigger Updates" option it will hang. I believe we restarted the mwg processes using the cli (scripts in /etc/init.d/ ). This stopped the updates and then we applied the manual file. Please note that if you restart the main mwg process it will restart all processes, causing an outage.


          I'm pretty sure that's how we did it, don't have my notes in front of me here.





          • 2. Re: Manually Update Engine - Unexpected behavior

            Hi pcoates,


            Thanks for Your answer, that helped. I did the same as you said but did restart the whole Gateway machine


            Best Regards,