9 Replies Latest reply on Dec 29, 2015 7:43 AM by gcirratum

    Product Version (Agent) not displaying version information

    gcirratum

      ePO 5.1.3 build 188

      Agent versions in use - 5.0.2.132, 5.0.1.516, 4.8.0.1500

       

      When using the Agent Version Summary query, the Product Version (Agent) column does not always display the managed systems agent version correctly.  It seems that the Agent Version (deprecated) column always displays the correct agent version.

       

      Throughout the day systems will bounce between being shown as no agent version and the correct agent version in the dashboard using the Product Version (Agent).

      This is a concern if the deprecated column is not recommended to be used.

       

      Attached are screenshots of the two queries, any comments or thoughts are appreciated.

       

      product version (agent).png

      agent version (deprecated).png