2 Replies Latest reply on Dec 14, 2015 3:13 PM by michaelgg13

    VSE AutoUpdate not working properly


      Hi All,


           So we are having an issue with a citrix VM that isn't updating DATs automatically. The server is replying to the ePO console, but updates aren't being pushed.


           When we try to run AutoUpdate manually it just hangs for hours and all the log says is:

      12/11/20152:19:08 PMUSERNAMEStarting task: AutoUpdate



      It will just hang here and the DATs will remain at 1111.00. I manually updated to the lastest DAT using a superdat file, but even then autoupdate will just hang.


      We have tried uninstalling both the agent and VSE and doing a fresh install but still suffer the same issue.


      Any help would be appreciated.