5 Replies Latest reply on Feb 25, 2016 1:25 PM by andrep1

    agent sync errors

    mcdave

      I've got a client with a freshly installed agent but it doesn't sync with the eposerver
      When I try syncing it manually via cmdagent command I get following errors with the policy check & send events options?

       

      C:\Program Files\McAfee\Agent>cmdagent.exe -c

      2015-12-09 16:42:04.093 cmdagent(6056.5496) cmdagent.Error: Refresh policy command initiated by cmdagent failed, 29.

       

      C:\Program Files\McAfee\Agent>cmdagent.exe -e

      2015-12-09 16:42:08.921 cmdagent(5400.5672) cmdagent.Info: Policy enforcement command initiated by cmdagent.

       

      C:\Program Files\McAfee\Agent>cmdagent.exe -p

      2015-12-09 16:42:12.859 cmdagent(2292.6048) cmdagent.Info: Properties collect and send command initiated by cmdagent.

       

      C:\Program Files\McAfee\Agent>cmdagent.exe -f

      2015-12-09 16:42:36.687 cmdagent(6048.2292) cmdagent.Error: Failed to get ma info, error code <6>.

      2015-12-09 16:42:36.687 cmdagent(6048.2292) cmdagent.Error: Get agent mode failed. Operation failed.

       

      Tried un & reinstalling the agent several times.


      Any ideas?

      using:
      Agent 5.0.2.132
      Epo 5.3.1

       

      Regards,

      Dave