0 Replies Latest reply on Nov 18, 2015 9:41 AM by gb452

    LiveSafe Installer not working - "Wait a moment while we fix the issue"

    gb452

      Hello,

       

      I recently bought a download key for McAfee LiveSafe for my new Windows 10 PC. Upon trying to download the software and opening the installer, a pop-up window opens reading:

       

      "We're having trouble installing your McAfee software. Click OK and wait a moment while we fix the issue. Once fixed, we will automatically continue your installation from where it left off."

       

      I select "OK" and wait a while, but nothing happens. Upon opening the installer again, the same problem occurs. Any solutions to this?