Have you tried upgrading the BIOS on those laptops?
Yes. I decrypted the laptops, completely removed the encryption software, updated BIOS to the most recent version, and reinstalled encryption and encrypted the drive. After encrypting the drive, the same issue happens. When booting in PBA the laptops freeze (no mouse movement or keyboard response). After about 5 - 10 mins, the PBA login window appears and everything works as normal. What is causing the software to freeze on bootup? This is delaying my teammembers when the start up in the morning or after doing any reboots during the day.
Any additional ideas as to why this is happening all of a sudden?
One update I have to provide is we swapped the harddrive out and placed it into another laptop (same model). After swapping out the hard drive, the encryption boot up works normally. This leads me to believe it is some how motherboard or chipset related. However, the other laptop affected is a completely different model. Why would it be hardware related?