Thank you for your reply but the article you pointed me to is referring to Vulnerability Manager not ePolicy orchestrator .
Hi Charles Latty,
This issue is due to agent handler is showing under active and inactive at a time, and workaround is to stop and start the service will revert back to active AH
This issue is resolved in EPO 5.1.2
For more information, go through the KB82843
Additionally: I suggest, when the issue persist, instead of restart the service open the agent handler page and see it is shwoing under inactive as well.
This issue occurs with EPO 5.1.0 and 5.1.1
As you mentioned it is EPO 5.1.1, I am sure this is causing the issue
Hope this answered your query
Thank you very much for your reply.
I checked the article you were referring to which is KB82843 which links to article Default 'Agent Handler Status' report does not accurately report the status of handlers
Is this correct, i did notice that it says that it is resolved in epo 5.1.2
Yes, this issue resolved in EPO 5.1.2, and moreover, I suggest to go with EPO 5.1.2 ONLY, since I have referred the bug number from this article and didn't find it has been resolved in higher versions of EPO ( Ex: 5.3.x).
Hope this answered your questions.
The article subject line you mentioned is absolutely right