There is a way to clear the list but everything is gone We can ask the techs during our Monday call if you want they are high level techs though I fear the files are gone.unless you have a backup
The files can be deleted with Access protection off (navigation/general settings and alerts/ access protection provided you reenable AP after you delete the files. I would change all the files once you get them out of the zip to jpg but they might be infected so take care.
Oh the password is emailed to you check for an email from me
Whatever you do is your choice I would just delete all the files.
I really can't delete the files. I was looking to unlock them and try another route. I'll look for your email thanks.
Did you disable Access Protection and click Apply? (Leave the UI open on your taskbar so you can easily reverse it)
Then proceed to the Quarantine folder and try deleting the contents but NOT the folder itself.
It shouldn't ask for a password but if it does then use "infected", minus the ""
The Quarantine folder location is, if my memory serves me right: C:\ProgramData\McAfee\VirusScan\Quarantine
Make sure you are logged in as a user with Admin rights.
Yeah what peter says also it is possible your Pc is still infected therefore I suggest you run several of the free scanners mentioned here before and after atempting to restore the files.
With Malwarebytes use the free version not the free trial of the premium version and with getsusp add your email detail;s to the preferences.