4 Replies Latest reply on Sep 28, 2015 2:22 AM by joannab

    Master repository on ePO 5.1 cannot pull update from McAfee

    joannab

      Hi,

       

      I am getting "Failed to validate repository McAfeeHttp" when trying to pull update from McAfee.

      Anyone faced a similar issue?

       

      Thanks,

        • 1. Re: Master repository on ePO 5.1 cannot pull update from McAfee
          vandreytrindade

          joannab,

           

          Are you behind a Proxy? Tried to switch to McAfeeFTP to see if it's working?

          • 2. Re: Master repository on ePO 5.1 cannot pull update from McAfee
            joannab

            Hi vandreytrindade,

             

            I am getting the same with McAfeeFTP and I am not behind any proxy.

            • 3. Re: Master repository on ePO 5.1 cannot pull update from McAfee
              hem

              Please make sure that all the three ePO services are running.

               

              EpoApsvr.log will provide some clue about failure.

              • 4. Re: Master repository on ePO 5.1 cannot pull update from McAfee
                joannab

                All ePO services are running and I am getting the below in ePOApsvr.log:

                 

                20150928100116    I    #03640    SITEMGR     DownloadSiteCatalogThreadProc: Download site catalog thread started

                20150928100116    I    #03640    INETMGR     Starting download session for site McAfeeHttp.

                20150928100117    I    #03640    NAINET      HTTP Session initialized

                20150928100117    I    #03640    NAINET      Connecting to HTTP Server using Microsoft WinInet

                20150928100117    I    #03640    NAINET      Trying to connect to Real Server update.nai.com using INTERNET_OPEN_TYPE_PRECONFIG

                20150928100117    I    #03640    NAINET      Connected to Server: update.nai.com on Port: 80 using WinInet

                20150928100117    I    #03640    INETMGR     Started download session 1 for site McAfeeHttp.

                20150928100117    I    #03640    SITEMGR     CheckSiteStatus: Downloading file SiteStat.xml from site McAfeeHttp

                20150928100117    I    #03640    INETMGR     Downloading file SiteStat.xml from session 1, LocalDir=C:\Windows\TEMP\nai7A42.tmp\00000001, RemoteDir=.

                20150928100117    I    #03640    NAINET      Open URL: http://update.nai.com:80/Products/CommonUpdater/SiteStat.xml

                20150928100117    I    #03640    NAINET      Trying to download using Microsoft WinInet library

                20150928100117    I    #03640    NAINET      Connecting to Real Server update.nai.com using INTERNET_OPEN_TYPE_DIRECT

                20150928100117    I    #03640    NAINET      No resume download needed, calling InternetOpenUrl

                20150928100117    I    #03640    NAINET      Downloading a file of total size: 1, content-length: 1

                20150928100117    I    #03640    NAINET      Downloaded 118 bytes this time

                20150928100117    I    #03640    NAINET      Downloaded 0 bytes this time

                20150928100117    I    #03640    INETMGR     Downloaded file SiteStat.xml successfully in session 1, size=118, SHA1 hash=71D4CDA82E25AD4FF344A92942EBD62AE920EC0D, SHA256 hash=CF5862FD8DBA0A69C1E6540AA5D64A98C4DD748124B5452B045B15F5404B8DFF.

                20150928100117    I    #03640    INETMGR     Downloading file catalog.z from session 1, LocalDir=C:\Windows\TEMP\nai7A42.tmp\00000000, RemoteDir=.

                20150928100117    I    #03640    NAINET      Open URL: http://update.nai.com:80/Products/CommonUpdater/catalog.z

                20150928100117    I    #03640    NAINET      Trying to download using Microsoft WinInet library

                20150928100117    I    #03640    NAINET      Connecting to Real Server update.nai.com using INTERNET_OPEN_TYPE_DIRECT

                20150928100117    I    #03640    NAINET      No resume download needed, calling InternetOpenUrl

                20150928100126    I    #03640    NAINET      Content Length is not available, no resumable download support

                20150928100126    I    #03640    NAINET      Downloaded 13 bytes this time

                20150928100126    I    #03640    NAINET      Downloaded 0 bytes this time

                20150928100126    I    #03640    INETMGR     Downloaded file catalog.z successfully in session 1, size=13, SHA1 hash=1AE520CBBF7E14AF867232784194366B3D1C3F34, SHA256 hash=7B4F72A40BD21934680F085AFE8A30BF85ACFF1A8365AF43102025C4CCF52B73.

                20150928100126    I    #03640    NAINET      HTTP Session closed

                20150928100126    I    #03640    NAINET      ------------------------------------------------------------

                20150928100126    I    #03640    INETMGR     Session 1 ended, result=1.

                20150928100126    E    #03640    NAISIGN     Invalid file header

                20150928100126    i    #03640    SITEMGR     VerifyCatalogSignature: Catalog file C:\Windows\TEMP\nai7A42.tmp\00000000\catalog.z is not signed

                20150928100126    E    #03640    SITEMGR     Error 0xfffffddf verifying catalog file

                20150928100126    I    #03640    SITEMGR     DownloadSiteCatalogThreadProc: Download site catalog thread ended

                20150928100126    x    #03640    SITEMGR     SiteMgr main control final release...

                20150928100126    I    #03640    SITEMGR     Database Shutdown: Starting.

                20150928100126    I    #03640    SITEMGR     Database Shutdown: Succeeded.

                20150928100126    I    #03640    INETMGR     Database Shutdown: Starting.

                20150928100126    I    #03640    INETMGR     Database Shutdown: Succeeded.

                20150928100126    I    #03640    SITEMGRW    Database Shutdown: Starting.

                20150928100126    I    #03640    SITEMGRW    Database Shutdown: Succeeded.