3 Replies Latest reply on Jan 9, 2008 11:46 AM by mandara

    Pushing ePO agent to VPN user

      Hi all, am having problem pushing agent to users on VPN connection.

      Agent successfully pushed to the machines,
      however, computer name keeps change from one to another machine name.
      i.e. VPNPC001 to VPNPC002 and back to VPNPC001 or VPNPC005 for example.

      Then I realized that all these machines have got the same MAC address.
      Does agent look MAC address NOT computer name or IP address?

      Since MAC address has to be unique,, all cisco VPN client s/w come with one MAC address?

      If that's the case, I will send ePO agent installation file to remote VPN users
      and ask them to install it when they are not connected to VPN.

      If anyone have better idea, please let me know.

      Many thanks,