2 Replies Latest reply on Sep 16, 2015 10:34 PM by donutt

    Agent unreachable , ePO version 5.1.1 agent version 5.0.0 virusscan 8.8 patch 4

    donutt

      Symptom

      - ePO cannot ping to agent, status is unreachable but agent can update DAT to current version.

      - I see in ePO in system tree have agent currently last communication but it cannot update dat version and cannot sent event from agent to ePO Server.

      Can you suggest for solving? what is the cause of these symptom?

       

      Thank you