2 Replies Latest reply on Sep 17, 2015 6:55 PM by carnold

    Agent Not Pulling Down Client Tasks

    carnold

      ePO 5.0 on server 2008 R2. We have 2 client PC's that will not run client tasks. Those tasks are the install of VSE and site advisor. At first the agent could not contact the ePO server. Found that all clients last contact of ePO server was 9.10. Reboot the server and now the agent is making contact but not running the tasks. Not sure how to troubleshoot this issue as this is the first time we have had any issues with the ePO server. How we deploy the agent is install the framepkg package on the client and the we have a couple tasks that the agent is made aware of and installs. The 2 PC's in question are XP SP3

       

      There are no logs in \all users\application data\mcafee\common framework\task as the task never starts. I cannot go to http://<computername>:8081. Windows firewall is turned off. Wake up agent doesnt work and a run task now does not work. Is it possible i have the wrong frampkg installed? Got it from C:\Program Files (x86)\McAfee\ePolicy Orchestrator\DB\Software\Current\EPOAGENT3000\Install\0409