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    My Real Time Scanning won't turn on?

    mkathryn

      Hello, thanks in advance for your help.  I recently purchased McAfee Total Protection 2016 and like many other people from previous years, my Real Time scanning will not turn on and I cannot run a scan ("An unexpected error occurred...").

       

      I am running Windows 7.  I have already tried the MVT - it ran and told me that it had fixed the Real Time scanning, but it has not resolved the issue.

       

      I do have (the crappy) Anvi Smart Defender installed - my laptop had a virus a couple years ago, but otherwise, I don't think there are any competing antivirus programs on my machine.

       

      I don't believe I have malware - but then again I am unsure because I cannot do a scan.

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