5 Replies Latest reply on Nov 20, 2015 9:53 AM by McDuff

    ePO Reporting Firewall, Product and/or Service Running status as unknown or disabled (re-installing fixes)

    McDuff

      Greetings,

       

      Other than uninstalling and re-installing HIPS (which works, but isn't convenient to do), does anyone know of a way to repair systems where ePO is reporting that HIPS has:

       

      - Firewall Status unknown or disabled.  I have confirmed that the system is getting the policy to enable the firewall.

      - Product Status unknown or disabled.  I have confirmed that the system is getting the policy to enable IPS.

      - Service Running unknown or disabled.  I have confirmed on the PC that the McAfee Host Intrusion Prevention Service is indeed running.

       

      Many thanks.