2 Replies Latest reply on Sep 11, 2015 5:47 AM by Peter M

    Issue Installing VSE manually

    ciaranb

      Hello, first post here.

       

      I have having an issue installing VSE file version 8.8.06000.

       

      It looks like it is going to install and then the it starts to roll back. I did have VSE 8.8.0.1128 installed previously but I have recently upgraded ePO to ePO Build: ePolicy Orchestrator 5.1.1 (Build: 357)


      Extract from the VSEInst log is below:


      MSI (c) (8C:E4) [11:11:42:143]: Product: McAfee VirusScan Enterprise -- Installation operation failed.

       

       

      MSI (c) (8C:E4) [11:11:42:143]: Windows Installer installed the product. Product Name: McAfee VirusScan Enterprise. Product Version: 8.8.06000. Product Language: 6153. Manufacturer: McAfee, Inc.. Installation success or error status: 1603.

       

       

      MSI (c) (8C:E4) [11:11:42:143]: Grabbed execution mutex.

      MSI (c) (8C:E4) [11:11:42:143]: Cleaning up uninstalled install packages, if any exist

      MSI (c) (8C:E4) [11:11:42:143]: MainEngineThread is returning 1603

      === Verbose logging stopped: 11/09/2015  11:11:42 ===

       

      The OS is Windows 8.1 Enterprise 64bit

       

      Agent details are below

      System Information 

      Computer Name: xxxxxxxxxxxxxxx

        

      McAfee Agent 

      Version number: 5.0.1.516

      Status: Unmanaged

      Last security update check: Unknown

      Policy Enforcement Interval (every): 1 second

        

       

      Copyright © 1995-2015 McAfee, Inc. 

      All Rights Reserved. 

      www.mcafee.com 

         

      The agent previously was 4.6.0.2935, everything use to work but alas now it's not. If there are any logs I can offer towards a possible resolution please let me know.

       

      Thanks in Advance