0 Replies Latest reply on Sep 10, 2015 5:31 PM by tkriley

    Have trouble receiving messages sent via mxlogic.net


      We are have several of our customers respond to us that they are having trouble getting messages to us in a timely manner.  In researching the problem, I found one of the messages that finally came thru and looked at the headers.


      The header from the email:

      Received: from p01c11o147.mxlogic.net ([]) by MailM5Node2 with Trustwave SEG (v7,3,0,7277)

              id <B55ef375c0003>; Tue, 08 Sep 2015 14:30:37 -0500

      Received: from unknown [] (EHLO PROMAX-EX.PROMAX.local)

              by p01c11o147.mxlogic.net(mxl_mta-8.4.0-3)

              with ESMTP id e573fe55.2b76ffa18940.1916.00-501.3191.p01c11o147.mxlogic.net (envelope-from <cbodea@promaxnutrition.com>);

              Tue, 08 Sep 2015 13:30:38 -0600 (MDT)

      X-MXL-Hash: 55ef375e4b2c7bfe-4ceef04f4c20d3441c29dd7afcb2680dcaed9f7b

      Received: from unknown [] (EHLO PROMAX-EX.PROMAX.local)

              by p01c11o145.mxlogic.net(mxl_mta-8.4.0-3) over TLS secured channel

              with ESMTP id ab587e55.0.2604665.00-107.6870367.p01c11o145.mxlogic.net (envelope-from <cbodea@promaxnutrition.com>);

              Wed, 02 Sep 2015 17:29:50 -0600 (MDT)


      When I look at the various receive records, I see that it was at p01c11o145.mxlogic.net(mxl_mta-8.4.0-3 on the 2nd of Sept.  The next receive was at p01c11o147.mxlogic.net(mxl_mta-8.4.0-3) on the 8th of Sept, 6 days later.


      My question is why so long and is there anything that can be done about it?