It's a bug that they are testing a fix for as we speak. It should be fixed in the next few weeks I hope.
Thank you Ex_Brit for the reply. Was this 'bug' caused by an update recently from McAfee because everything was working correctly until something changed with McAfee in the last week or so?
It's been a bit longer actually but some people weren't immediately effected.
Thank you. I appreciate the response. Last question: When I check "About", I like to keep track of what is the most recent build. Is there a place I can check to see what should be showing in "About"?
For the fix the McAfee Security Centre build should be 14.0.5042 or so
I have the same problem on 2 computers for some time.
- However, I am still using on desktop pc Windows 8.1. on a 32-bit PC.
- My laptop has also this problem. This uses Windows 8.1. However, there is installed the 64-bit system.
Hansi45: It is a pain . I finally turned off the Auto Update. I turn it on once a day, let it do its thing and then turn it back off. It just slows down my computer and will freeze browsing.
I'm sure they are working on a fix and hopefully, it happens quickly.
HI, I have the update stuck problem too on Windows 7 laptops. One will complete if I go to the update details screen (I may as well set to 'manual' for the time being)
The other laptop had the same symptoms but now returns an error telling me that update failed and that I should check my internet connection. There is no connection problem, of course ... but my Total Protection will not now update.
The product has been stable until just recently and now it seems very flaky with initial start-up seemingly taking forever.
I've tried MVT but it fails. Is my best bet to uninstall/re-install the whole package?
[BTW, my iTunes problem in another thread seems to be resolved - possibly by the work-arounds suggested in that thread which I implemented]
I'm not sure uninstalling and reinstalling will resolve whatever the "bug" is that seems to have crawled into the software. Won't that just
reinstall the problem?