Personal Locker is a storage application. I don't use it myself. Safekey is giving way to True Key as I believe the former isn't Windows 10 compatible, should you ever consider upgrading, a free offer this year by Microsoft..
True Key is here: https://www.truekey.com/\
It's odd that your new account page doesn't reflect the old Safe Key, mine does but it has to be set up separately online, but then mine was setup ages ago before True Key came along.
Final word on this would come from Customer Service as they deal with all account details. Link below, it's a free call.
This website is not connected with the account pages and uses Jive software which has different password requirements I guess.
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Thanks Ex_Brit for the quick reply and the info. I'll give tech support some time to answer or respond to my query before calling
and will post the answer back to the community once ts replies.
OK, good luck ;-)