4 Replies Latest reply on Apr 17, 2016 4:03 PM by zainsra

    Host IPS extension 978 (8.0.6.978) install failure

    dmease729

      Hi,

       

      Attempting to install extension 978 on ePO5.1.1 results in the error below.  I managed to successfully install it after removing the previous Host IPS extensions (including the help extension, although I do not know if that step was required).  Although a suitable workaround in a lab environment, it is certainly not suitable for Production.

       

      If anybody has any similar issues, could they post ePO version and current Host IPS extension number (in my case, it was extension 924)?

       

      If anybody from McAfee could feed back on the below, it would be appreciated - the current KB70778 dated Aug 27th does not seem to have the latest extension number listed, although I am assuming that 5.1.1 is a supported ePO version, however appreciate that this may not be the case...

       

      =====Error details=====

      Unable to install extension. Installation error: version-check: context-upgrade: hipwebapp55-init: strings-init: policy-init: BUILD FAILED C:\PROGRA~2\McAfee\EPOLIC~1\server\extensions\installed\HOSTIPS_8000\8.0.6.978\ install.xml:73: java.lang.NullPointerException at com.mcafee.epo.policy.anttask.InstallPolicy.AddDefaultNamedPolicy(InstallPolicy .java:518) at com.mcafee.epo.policy.anttask.InstallPolicy.processInstallNAP(InstallPolicy.jav a:267) at com.mcafee.epo.policy.anttask.InstallPolicy.execute(InstallPolicy.java:90) at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:291) at sun.reflect.GeneratedMethodAccessor785.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:43) at java.lang.reflect.Method.invoke(Method.java:606) at org.apache.tools.ant.dispatch.DispatchUtils.execute(DispatchUtils.java:106) at org.apache.tools.ant.Task.perform(Task.java:348) at org.apache.tools.ant.Target.execute(Target.java:390) at org.apache.tools.ant.Target.performTasks(Target.java:411) at org.apache.tools.ant.Project.executeSortedTargets(Project.java:1399) at org.apache.tools.ant.Project.executeTarget(Project.java:1368) at com.mcafee.orion.core.ext.InstallScriptImpl.runTask(InstallScriptImpl.java:429) at com.mcafee.orion.core.ext.InstallScriptImpl.upgrade(InstallScriptImpl.java:313) at com.mcafee.orion.core.ext.ExtensionInstaller.upgradeImpl(ExtensionInstaller.jav a:1332) at com.mcafee.orion.core.ext.ExtensionInstaller.upgrade(ExtensionInstaller.java:11 12) at com.mcafee.orion.core.ext.ExtensionInstaller.upgrade(ExtensionInstaller.java:10 85) at com.mcafee.orion.core.ext.ExtensionInstaller.migrateToAtLeast(ExtensionInstalle r.java:1044) at com.mcafee.orion.core.ext.ExtensionInstaller.migrateToAtLeast(ExtensionInstalle r.java:1012) at com.mcafee.orion.core.ext.ExtensionInstaller.installOrUpgrade(ExtensionInstalle r.java:732) at com.mcafee.orion.core.ext.ExtensionInstaller.installPackage(ExtensionInstaller. java:484) at com.mcafee.orion.core.ext.cmd.InstallExtensionCmd.invoke(InstallExtensionCmd.ja va:50) at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:1282) at com.mcafee.orion.core.cmd.CommandInvoker.invokeCommand(CommandInvoker.java:1016 ) at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:985) at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:835) at com.mcafee.orion.core.cmd.CommandInvoker.invoke(CommandInvoker.java:789) at com.mcafee.orion.console.ui.ext.ExtensionActions.installPackage(ExtensionAction s.java:479) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.ja va:43) at java.lang.reflect.Method.invoke(Method.java:606) at com.mcafee.orion.core.servlet.mvc.MvcActionFactoryBase.executeAction(MvcActionF actoryBase.java:55) at com.mcafee.orion.core.servlet.ControllerServlet.executeAction(ControllerServlet .java:351) at com.mcafee.orion.core.servlet.ControllerServlet.processRequest(ControllerServle t.java:160) at com.mcafee.orion.core.servlet.ControllerServlet.doPost(ControllerServlet.java:1 30) at javax.servlet.http.HttpServlet.service(HttpServlet.java:646) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:208) at com.mcafee.orion.core.server.DisableUrlSessionFilter.doFilter(DisableUrlSession Filter.java:62) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java: 220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java: 122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.ja va:610) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:170) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950) at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84) at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.jav a:41) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:339) at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:21 5) at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:61) at com.mcafee.orion.core.server.ExternalAuthenticationStrategyExtPointValve.invoke (ExternalAuthenticationStrategyExtPointValve.java:67) at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingVal ve.java:34) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:11 6) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processo r.java:1040) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractPr otocol.java:607) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:313 ) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:745) Total time: 19 seconds