Sure it isn't Security Scan Plus? If so uninstall it in the normal manner via Control Panel > Programs and Features. It is a sales tool that arrives as an optional extra with, for instance, Adobe Flash etc.
If not that, Technical Support is not here in these forums, we are only peer-to-peer support with an occasional rare visit by a technician.
You need to contact Technical Support direct, it's free by phone or online chat and linked below.
Toronto ▪ Canada
Volunteer Moderator - Consumer Products
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