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Moved to End Point Security > Site Advisor Enterprise > Discussions for better assistance.
If needed to be Moved to Web Advisor, please apprise.
SiteAdvisor is not support all versions of FireFox, you can find this information in product guide or release notes.
SAE 3.5 patch 4 HF1076106 was just released to ePO software manager. This supports Firefox 44. You will need to get this hotfix installed to support the current version of Firefox. Firefox now requires browser extensions to be signed by Mozilla. HF1076106 has a signed extension.