4 Replies Latest reply on Aug 26, 2015 1:23 AM by moep

    RDP is Hanging if on-access is enabled

    moep

      Hi folks

       

      For some time now a we're heaving difficulties starting an rdp session.

      It is taking ages to show the credentials window when starting mstsc.exe.

      As soon as we disable On-Access Scan the window will be shown immediately.

      As soon as we restart it's hanging again.

       

      I cannot competely reconstruct it though.

      Not all PC are affected eventhough they have the same policy, agent, vse and dat.

       

      The issue seems to be similar to this one: Re: RDP is Hanging if on-access is enabled

       

      Does anyone have an idea how to fix this?

       

      Windows 7 x64 Enterprise

      Agent 5.0.1.516 

      VirusScan Enterprise 8.8.0.1385

      Engine Version 5700.7163

      DAT 7903.0000

      MCDATREP1000 1.0.3.368

       

      No updates seem to be available so far.

      I've pushed policy and agent on affected and not affected pc without any difference

       

      kind regards Chris