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I know this may sound surprising coming from a Moderator but I do not trust any registry cleaners, including the "Registry" part of QuickClean.
It was an addition to the software some time ago, originally from another manufacturer I believe, so be very careful using it.
Registry cleaners are pretty-well guaranteed to wreck your machine eventually.
This fault has been reported numerous times to the developers and no-one appears to be listening.
You might want to add a Product Idea to exclude it in future in our suggestion box here: Product Ideas (Consumer)
I suggest that you completely uninstall the software via Control Panel > Programs and Features.. Reboot if asked to.
Run the MCPR cleanup tool and reboot.
Go to your online account and reinstall the software from there.
If you have any difficultied with Windows 10 I can throroughly recommend these forums: Windows 10 Forums
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P.S. When I refer to a reboot I mean power down and power up and I should mention that Windows 10 has Fast Startup on by default, it prevents the machine form doing anything but a quick hibernate and can cause issues.
There is a tutorial on how to turn it off here: Windows 10 Forums
Thank you so much for all the help you provide Ex_Brit ( and you too catdaddy )
You are welcome ;-)
You are quite welcome Glad that all is okay Actually Colleague Ex-Brit should get all the credit, as all I did was agree with him in regards to 'Registry Cleaners'. Take care...
All the Best
McAfee Volunteer Moderator