7 Replies Latest reply on Apr 19, 2016 2:32 PM by jamesholloman

    ePO 5.1.1 upgrade to ePO 5.3 fails

    jamesholloman
      1. Organization does not have McAfee support account
      2. OS = Windows Server 2008 R2 SP1 x64
      3. SQL = SQL Server 2008 R2 SP3 (10.50.6220.0) x64
      4. Closed network with no Internet Access
      5. Prior to installation I backed up my SQL DB, Exported my current Policies, verified that I could connect to SQL using ePO Apache SQL verification [SERVER_NAME:8443/CORE/CONFIG]
      6. Followed instructions from Installation Guide McAfee ePolicy Orchestrator 5.3.0 Software; Upgrading McAfee ePO software (starts at page 41)
      7. Followed instructions from [https://kc.mcafee.com/corporate/index?page=content&id=KB82675]
      8. Followed instructions from [https://kc.mcafee.com/corporate/index?page=content&id=KB76739]
      9. Receive the following error "The SQL server TCP port does not match the selected Database Server.  Correct the problem and try again."
      10. Reviewing the EPO530-CommonSetup.log all goes accordingly until line 79.
      11. I've attached the EPO530-CommonSetup.log, Server.ini, DB.Properties files.
      12. I will be out of the office until Tuesday morning Hawaii Standard Time.