Can anyone help me, please?
Did you get any help with this? I am having the exact same issue.
I am running ePO 5.1.1 and I am trying to upgrade the Deep Discovery and Reporting extension from 184.108.40.2067 to 220.127.116.116.
No, I still have the problem I haven't get any information about this issue. I'm sorry.
Please, if you can solve the problem, post here the solution. I'll post it if I find it.
Thanks and good luck,
I opened a support case and will let you know what the outcome is. Do you also
have McAfee Drive Encryption extensions installed? If so what version?
No, I have installed McAfee FRP 4.3 and McAfee DLP 9.4
Interesting. I also have those installed.
I was able to get the Deep Command extensions installed with the help of support. I had to remove the Drive Encryption Out of Band Management extension first which has a dependency on AMTReports, but you will not have to do that if you do not have Drive Encryption extensions installed. If you are using Drive Encryption and the Out of Band Management piece you cannot just remove the extension like I did or it will break. We are not using the Out of Band Management piece at this point in time so I was able to remove it without causing any harm.
First I had to edit the xml file for amtrpt located here: C:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\conf\Catalina\localhost. I changed the 18.104.22.1686 back to 22.214.171.1247 and restarted the ePO services. This put everything back to a working state and got rid of the AMTReports extension errors.
Then in order to upgrade Deep Command to version 126.96.36.1996 I did the following:
1. Removed Drive Encryption Out of Band Management extension 188.8.131.527
2. Removed Deep command management framework extension 184.108.40.2067
3. Removed Deep Command Discovery and Reporting extension 220.127.116.117
4. Installed Deep Command Disvoery and Reporting extension 18.104.22.1686
5. Installed Deep Command Mangement Framework 22.214.171.1246
6. Installed Drive Encryption Out of Band Management extension 126.96.36.1997
Hope this helps.
Thank yopu very much cpromen.
I'll try your solution. I hope it works.