2 Replies Latest reply on Nov 21, 2007 11:14 AM by kellerjd

    Reports showing Unprotected

      EPO 3.6.1 Patch 2, VSE 8.5i Patch 3, CMA 3.6.1 Patch 1.

      I've been rolling the above configuration to approx 5k machines. A small number approx 200 are being reported as UNPROTECTED on the Product Protection Summary Report. I have spot checked these machines and VSE 8.5i is installed, is patched and is recieving policy updates. A reboot seems to correct this problem.

      Any thoughts as to why this is happening?
        • 1. RE: Reports showing Unprotected
          I also occasionally see systems reporting "unprotected". We don't get the numbers that you are seeing, only usually about 3 out of 1400 systems. Like you a reboot fixes the issue for a short time. Hopefully someone can offer a suggestion why this is happening.

          The odd thing is that a DAT report shows the system having up-to-date virus dats.
          • 2. RE: Reports showing Unprotected
            Correct the DAT report shows as being updated as well. Further, if I set up an alert, it tells me that clients were updated.

            I've found that smaller controlled deployments seem to minimize my numbers. But that is a pain....