3 Replies Latest reply on Jun 26, 2008 2:39 AM by metalhead

    ePO 4 upgrade database error

      I am attemting an upgrade from ePO 3.6.1 sp2 to ePO 4 but getting the following error:
      "Unable to connect to the SQL server while trying to get the Notification Information"
      I am trying to connect to a named instance SQL 2005 database on a remote server. It fails with SQL or Windows authentication.

      Any ideas?
        • 1. Same here
          I am hvaing hte same issue. The only difference is that I am using the MSDE 2000 install instead of a remote SQL connection. I was trying to upgrade it because EPo abruptly stopped working. In looking at aerors etc it seems that the MSDE portion is what is having the problem. I was hoping that running the upgrade would bring forward my settings with a fresh copy of MSDE 2005
          • 2. RE: ePO 4 upgrade database error
            Curious to know if you ever found resolution to this issue? I'm getting the exact same issue doing the upgrade from ePO 3.6.1 to 4.0 with SQL 2005 on remote server. Thanks!
            • 3. RE: ePO 4 upgrade database error
              metalhead
              Check the following:

              Run cliconfg command on your epo server and check if TCP/IP and NetBIOS are activated; also check if TCP is in the first place.