6 Replies Latest reply on Nov 1, 2007 3:23 AM by hennish

    Framework not installed

      Hi there, I had problem on remote installaing the framework to one of our server.
      I got this error log :

      20061120162525 I #4008 Stub Pkg
      20061120162525 I #4008 Stub Pkg START ["\\midpert2dom02\virusupdate\Current\EPOAGENT3000\Install\0409\FramePkg.exe" ]
      20061120162525 I #4008 Common Pkg CreateDirectory (C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz57.tmp)
      20061120162525 I #4008 Stub Pkg System=0
      20061120162525 I #4008 Common Pkg CreateProcess (C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz57.tmp\FrmInst.exe, /CreateService="\\midpert2dom02\virusupdate\Current\EPOAGENT3000\Install\0409\F ramePkg.exe" /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" /Cleanup2="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz57.tmp" /EmbeddedUsername="" /EmbeddedDomain="" /EmbeddedPassword="" /Install=Agent)
      20061120162525 I #4008 Common Pkg WaitForSingleObject (C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz57.tmp\FrmInst.exe, -1)
      20061120162526 I #4048 naCmnLib Ins Random seed = 0x1bba****
      20061120162526 I #4048 Setup Ins START [/CreateService="\\midpert2dom02\virusupdate\Current\EPOAGENT3000\Install\0409\ FramePkg.exe" /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" /Cleanup2="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz57.tmp" /EmbeddedUsername="" /EmbeddedDomain="" /EmbeddedPassword="" /Install=Agent]
      20061120162526 I #4048 Setup Ins Windows 5.2.3790 Service Pack 1
      20061120162526 I #4048 Setup Ins Restarting as a service to get System rights
      20061120162527 I #3700 Stub Pkg
      20061120162527 I #3700 Stub Pkg START [C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz57.tmp\FramePkg.exe /SignalComplete /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" /Cleanup2="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz57.tmp" /WaitFor=636 /CurrentFolder="\\midpert2dom02\virusupdate\Current\EPOAGENT3000\Install\0409" /Install=Agent]
      20061120162527 I #3700 Common Pkg CreateDirectory (C:\WINDOWS\TEMP\unz58.tmp)
      20061120162527 I #3700 Stub Pkg System=1
      20061120162527 I #1788 Common Pkg CreateProcess (C:\WINDOWS\TEMP\unz58.tmp\FrmInst.exe, /SignalComplete /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" /Cleanup2="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz57.tmp" /WaitFor=636 /CurrentFolder="\\midpert2dom02\virusupdate\Current\EPOAGENT3000\Install\0409" /Install=Agent /FramePkg /Cleanup="C:\WINDOWS\TEMP\unz58.tmp" /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs")
      20061120162528 I #2004 naCmnLib Ins Random seed = 0x3a68****
      20061120162528 I #2004 Setup Ins START [/SignalComplete /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" /Cleanup2="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz57.tmp" /WaitFor=636 /CurrentFolder="\\midpert2dom02\virusupdate\Current\EPOAGENT3000\Install\0409" /Install=Agent /FramePkg /Cleanup="C:\WINDOWS\TEMP\unz58.tmp" /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs"]
      20061120162528 I #2004 Setup Ins Windows 5.2.3790 Service Pack 1
      20061120162528 I #2004 Setup Ins Attempting to perform a setup operation
      20061120162528 I #2076 naCmnLib Ins Random seed = 0x4319****
      20061120162528 I #3700 Stub Pkg END 0
      20061120162528 I #2004 UI Ins Starting setup...
      20061120162528 I #2004 UI Ins Validating setup options...
      20061120162528 I #2004 Script Ins HKLM\SOFTWARE\Network Associates\TVD\Shared Components\Framework is not present. Therefore CMA is not installed.
      20061120162528 I #2004 Script Ins HKLM\SOFTWARE\Network Associates\ePolicy Orchestrator\Agent is not present. Therefore the 2.x agent is not installed.
      20061120162528 I #2004 Script Ins Unable to get the HttpSite node from C:\WINDOWS\TEMP\unz58.tmp\SiteList.xml
      20061120162528 I #2004 Script Ins The state of script is:
      20061120162528 I #2004 Script Ins Installed = FALSE
      20061120162528 I #2004 Script Ins ManagedMode = FALSE
      20061120162528 I #2004 Script Ins InstallFilesAndRegistry = TRUE
      20061120162528 I #2004 Script Ins InstallAgentRegistry = TRUE
      20061120162528 I #2004 Script Ins RemoveFilesAndRegistry = FALSE
      20061120162528 I #2004 Script Ins CleanupFiles = FALSE
      20061120162528 I #2004 Script Ins RemoveAgentRegistry = FALSE
      20061120162528 I #2004 Script Ins IncrementUpdaterRefCount = FALSE
      20061120162528 I #2004 Script Ins DecrementUpdaterRefCount = FALSE
      20061120162528 I #2004 Script Ins PutCmaIntoManagedMode = TRUE
      20061120162528 I #2004 Script Ins RemoveCmaFromManagedMode = FALSE
      20061120162528 I #2004 Script Ins ReplaceNaiRepositories = FALSE
      20061120162528 I #2004 Script Ins ReplaceEpoSite = FALSE
      20061120162528 I #2004 Script Ins ReplaceSiteList = TRUE
      20061120162528 I #2004 Script Ins Remove3xServerTasks = FALSE
      20061120162528 I #2004 Script Ins Remove2xAgent = FALSE
      20061120162528 I #2004 Script Ins RunHigherVersionedRemove = FALSE
      20061120162528 I #2004 Script Ins WaitForCmaToFinish = TRUE
      20061120162528 I #2004 Script Ins RunHigherVersionedSetup = FALSE
      20061120162528 I #2004 Script Ins NumberOfProductsUsingCMA = 0
      20061120162528 I #2004 Script Ins InstalledPath = ''
      20061120162528 I #2004 Script Ins TargetInstalledPath = 'C:\Program Files\McAfee\Common Framework'
      20061120162528 I #2004 Script Ins DataPath = ''
      20061120162528 I #2004 Script Ins TargetDataPath = 'C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework'
      20061120162528 I #2004 Script Ins HigherVersionedSetup = ''
      20061120162528 I #2004 Script Ins FrameworkVersion = ''
      20061120162528 I #2004 Script Ins SiteList = 'C:\WINDOWS\TEMP\unz58.tmp\SiteList.xml'
      20061120162528 I #2004 UI Ins Checking for necessary rights...
      20061120162528 I #2004 UI Ins Stopping processes if necessary...
      20061120162538 I #2004 Exec Ins Disable CMA service
      20061120162538 I #2004 Exec Ins Calculate counters
      20061120162538 I #2004 Exec Ins Installing files
      20061120162538 I #2004 UI Ins Installing files...
      20061120162538 I #2004 Exec Ins Installing registry
      20061120162538 I #2004 UI Ins Installing registry...
      20061120162538 I #2004 Exec Ins Registering files
      20061120162538 I #2004 UI Ins Registering files...
      20061120162540 I #2004 UI Ins Ensuring COM accessibility...
      20061120162540 I #2004 RegSec Ins >> Add Everyone read
      20061120162541 I #2004 RegSec Ins >> Add Everyone read
      20061120162542 I #2004 RegSec Ins >> Add Everyone read
      20061120162542 I #2004 Exec Ins Add to Windows Firewall
      20061120162542 E #2004 Cmalib Ins Error trace:
      20061120162542 E #2004 Thread Ins [Main thread]->
      20061120162542 E #2004 Setup Ins [Attempting to perform a setup operation]->
      20061120162542 E #2004 Exec Ins [Setup execution]->
      20061120162542 E #2004 Cmalib Ins [Add to Windows Firewall]->
      20061120162542 E #2004 Cmalib Ins error -2147023143: There are no more endpoints available from the endpoint mapper.
      20061120162542 I #2004 Exec Ins Set counters
      20061120162542 I #2004 Exec Ins Installing agent registry
      20061120162542 I #2004 UI Ins Installing agent registry...
      20061120162542 I #2004 Exec Ins Replacing site list
      20061120162542 I #2004 UI Ins Installing site list...
      20061120162542 I #2004 Exec Ins Creating ServerSiteList.xml
      20061120162542 I #2004 Exec Ins Enable CMA service
      20061120162543 I #2740 Main Cle
      20061120162543 I #2740 Main Cle START [2008 636 /LOGDIR="C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\NAILogs" "C:\WINDOWS\TEMP\unz58.tmp" "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\unz57.tmp" ]
      20061120162543 I #2740 Common Cle WaitForSingleObject (MCAFEE_FRAMEWORK_CLEANUP_INSTANCE, -1)
      20061120162543 I #2740 Common Cle OpenEvent (MCAFEE_FRAMEWORK_CLEANUP_MUTEX_CREATED)
      20061120162543 I #2740 Common Cle WaitForSingleObject (calling FrmInst.exe, -1)
      20061120162543 I #2004 UI Ins Setup completed successfully.
      20061120162543 I #4048 Thread Ins Exit program
      20061120162543 I #4048 Setup Ins END 0
      20061120162543 I #4008 Stub Pkg END 0
      20061120162546 I #2004 Thread Ins Exit program
      20061120162546 I #2004 Setup Ins END 0
      20061120162546 I #2740 Main Cle Didn't open service-creating FrmInst.exe code 87
      20061120162546 I #2740 Main Cle END 0


      Can anybody help me?