5 Replies Latest reply on Jan 21, 2008 12:38 AM by Hentie

    Product Conflict

      Hello

      We have just begun deploying 8.5i using ePO 3.6.1 (unpatched). Everything went ok for one of our offices but the next one has suffered from a couple of problems:

      1. Mcshield.exe is running at high CPU usage for extended periods of time, always on a morning. The software has installed OK but the CPU usage has been an issue every day.

      2. And this morning, I am seeing the following in the in the agent logs:

      20070910101747 i #5376 Script Initializing update...
      20070910101747 i #4696 Script Verifying catalog.z.
      20070910101747 i #5376 Script Extracting catalog.z.
      20070910101747 i #4696 Script Loading update configuration from: Catalog.xml
      20070910101748 i #5376 Script Checking for software conflicts.
      20070910101748 i #4696 Script Product Conflict: ??Pl will not be installed.
      20070910101748 i #5376 Script Product Conflict: ??Pl will not be installed.
      20070910101748 i #4696 Script Update Finished
      20070910101748 i #4696 Script Closing the update session.

      Any ideas?

      Thanks