9 Replies Latest reply on Jun 9, 2008 5:32 AM by Reinaerde

    Could not enfoce policies EPO to 8.5i

      i created file block and folder blocks in User-define Rules in Access Protection, ive check my created policies it is applied as i can view from EPO console.

      But when I check it in the work stations w/ agents install the old policies did not change.

      Acctually ive run Agent wakeup call in the EPO console and check new policies and enforce policies in the agent monitor console in the test workstations even in the machine where the EPO is installed.

      still no new polies added.

      can any one help

      Thanks!
        • 1. RE: Could not enfoce policies EPO to 8.5i
          jmcleish
          Hi,

          can you post your epo server and CMA versions please?

          Thanks

          Jane
          • 2. RE: Could not enfoce policies EPO to 8.5i
            Hi Jane,

            I’m currently using ePO 3.6.0 w/ patch 5 and my agent version is 3.6.0.453

            :->
            • 3. RE: Could not enfoce policies EPO to 8.5i
              jmcleish
              Is it set at the top level or just a few machines- if so are they definately assigned to that policy?

              If you change the policy slightly- i.e. add another directory and then do an agent wakeup call.

              Post the agent log please so we see whats happening.


              Cheers
              Jane
              • 4. RE: Could not enfoce policies EPO to 8.5i
                No its not at the top level policy, for now im just applying the policy in the local machice where the epo server is installed but still it does not apply on the client 8.5i

                I would like to attach sceenshoots of my ePO server at this forum but i dont know how hehehe...

                here are the logs of my agent

                Scheduler 4/27/2007 9:16:13 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 9:16:13 AM Info The task Deployment is successful
                Script 4/27/2007 9:16:13 AM Info Closing the update session.
                Script 4/27/2007 9:16:13 AM Info Update Finished
                Script 4/27/2007 9:16:13 AM Info Checking for software conflicts.
                Script 4/27/2007 9:16:13 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 9:16:12 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 9:16:12 AM Info Extracting catalog.z.
                Script 4/27/2007 9:16:12 AM Info Verifying catalog.z.
                Script 4/27/2007 9:16:12 AM Info Initializing update...
                Script 4/27/2007 9:16:11 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 9:16:11 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 9:16:10 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 9:16:10 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 9:16:10 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 9:16:09 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 9:16:09 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 9:16:09 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 9:16:09 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent will connect to the ePO Server in 6 minutes and 0 seconds.
                Management 4/27/2007 9:16:08 AM Info Compiling policies
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent Started Enforcing policies
                Agent Subsystem 4/27/2007 9:16:08 AM Info Enforcing newly downloaded policies
                Agent Subsystem 4/27/2007 9:16:08 AM Info New server policy was successfully merged
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent received POLICY package from ePO server
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 9:16:08 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent is sending INC PROPS package to ePO server
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent received REQUEST PROPS package from ePO server
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 9:16:08 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent is sending PROPS VERSION package to ePO server
                Agent Subsystem 4/27/2007 9:16:08 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 9:16:07 AM Info Agent is looking for events to upload
                Management 4/27/2007 9:16:03 AM Info Collecting Properties
                Agent Subsystem 4/27/2007 9:16:03 AM Info Agent started performing ASCI
                Scheduler 4/27/2007 9:15:10 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 9:15:10 AM Info The task Deployment is successful
                Script 4/27/2007 9:15:10 AM Info Closing the update session.
                Script 4/27/2007 9:15:10 AM Info Update Finished
                Script 4/27/2007 9:15:10 AM Info Checking for software conflicts.
                Script 4/27/2007 9:15:10 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 9:15:09 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 9:15:09 AM Info Extracting catalog.z.
                Script 4/27/2007 9:15:09 AM Info Verifying catalog.z.
                Script 4/27/2007 9:15:09 AM Info Initializing update...
                Script 4/27/2007 9:15:08 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 9:15:08 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 9:15:07 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 9:15:07 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 9:15:07 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 9:15:06 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 9:15:06 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 9:15:06 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 9:15:06 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 9:15:06 AM Info Agent Started Enforcing policies
                Scheduler 4/27/2007 9:10:09 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 9:10:09 AM Info The task Deployment is successful
                Script 4/27/2007 9:10:09 AM Info Closing the update session.
                Script 4/27/2007 9:10:09 AM Info Update Finished
                Script 4/27/2007 9:10:09 AM Info Checking for software conflicts.
                Script 4/27/2007 9:10:09 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 9:10:08 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 9:10:08 AM Info Extracting catalog.z.
                Script 4/27/2007 9:10:08 AM Info Verifying catalog.z.
                Script 4/27/2007 9:10:08 AM Info Initializing update...
                Script 4/27/2007 9:10:07 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 9:10:07 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 9:10:06 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 9:10:06 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 9:10:06 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 9:10:05 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 9:10:05 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 9:10:05 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 9:10:05 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 9:10:04 AM Info Agent will connect to the ePO Server in 6 minutes and 0 seconds.
                Management 4/27/2007 9:10:04 AM Info Compiling policies
                Agent Subsystem 4/27/2007 9:10:04 AM Info Agent Started Enforcing policies
                Agent Subsystem 4/27/2007 9:10:04 AM Info Enforcing newly downloaded policies
                Agent Subsystem 4/27/2007 9:10:04 AM Info New server policy was successfully merged
                Agent Subsystem 4/27/2007 9:10:04 AM Info Agent received POLICY package from ePO server
                Agent Subsystem 4/27/2007 9:10:04 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 9:10:04 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 9:10:04 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 9:10:04 AM Info Agent is sending INC PROPS package to ePO server
                Agent Subsystem 4/27/2007 9:10:04 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 9:10:04 AM Info Agent received REQUEST PROPS package from ePO server
                Agent Subsystem 4/27/2007 9:10:04 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 9:10:04 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 9:10:03 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 9:10:03 AM Info Agent is sending PROPS VERSION package to ePO server
                Agent Subsystem 4/27/2007 9:10:03 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 9:10:03 AM Info Agent is looking for events to upload
                Management 4/27/2007 9:09:59 AM Info Collecting Properties
                Agent Subsystem 4/27/2007 9:09:59 AM Info Agent started performing ASCI
                Scheduler 4/27/2007 9:09:05 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 9:09:05 AM Info The task Deployment is successful
                Script 4/27/2007 9:09:05 AM Info Closing the update session.
                Script 4/27/2007 9:09:05 AM Info Update Finished
                Script 4/27/2007 9:09:05 AM Info Checking for software conflicts.
                Script 4/27/2007 9:09:05 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 9:09:04 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 9:09:04 AM Info Extracting catalog.z.
                Script 4/27/2007 9:09:04 AM Info Verifying catalog.z.
                Script 4/27/2007 9:09:04 AM Info Initializing update...
                Script 4/27/2007 9:09:03 AM Info Checking update packages from repository ePO_AVPC-02.
                Agent Subsystem 4/27/2007 9:09:03 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 9:09:03 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 9:09:03 AM Info Scheduler: Invoking task [Deployment]...
                Scheduler 4/27/2007 9:09:03 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 9:09:02 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 9:09:02 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 9:09:02 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 9:09:01 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 9:09:01 AM Info Agent Started Enforcing policies
                Scheduler 4/27/2007 9:04:05 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 9:04:05 AM Info The task Deployment is successful
                Script 4/27/2007 9:04:04 AM Info Closing the update session.
                Script 4/27/2007 9:04:04 AM Info Update Finished
                Script 4/27/2007 9:04:04 AM Info Checking for software conflicts.
                Script 4/27/2007 9:04:04 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 9:04:03 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 9:04:03 AM Info Extracting catalog.z.
                Script 4/27/2007 9:04:03 AM Info Verifying catalog.z.
                Script 4/27/2007 9:04:03 AM Info Initializing update...
                Script 4/27/2007 9:04:02 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 9:04:02 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 9:04:01 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 9:04:01 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 9:04:01 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 9:04:01 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 9:04:01 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 9:04:01 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 9:04:01 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 9:04:00 AM Info Agent will connect to the ePO Server in 6 minutes and 0 seconds.
                Management 4/27/2007 9:04:00 AM Info Compiling policies
                Agent Subsystem 4/27/2007 9:04:00 AM Info Agent Started Enforcing policies
                Agent Subsystem 4/27/2007 9:04:00 AM Info Enforcing newly downloaded policies
                Agent Subsystem 4/27/2007 9:04:00 AM Info New server policy was successfully merged
                Agent Subsystem 4/27/2007 9:04:00 AM Info Agent received POLICY package from ePO server
                Agent Subsystem 4/27/2007 9:04:00 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 9:04:00 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 9:04:00 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 9:04:00 AM Info Agent is sending INC PROPS package to ePO server
                Agent Subsystem 4/27/2007 9:04:00 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 9:03:59 AM Info Agent received REQUEST PROPS package from ePO server
                Agent Subsystem 4/27/2007 9:03:59 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 9:03:59 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 9:03:59 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 9:03:59 AM Info Agent is sending PROPS VERSION package to ePO server
                Agent Subsystem 4/27/2007 9:03:59 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 9:03:59 AM Info Agent is looking for events to upload
                Management 4/27/2007 9:03:55 AM Info Collecting Properties
                Agent Subsystem 4/27/2007 9:03:55 AM Info Agent started performing ASCI
                Scheduler 4/27/2007 9:03:01 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 9:03:01 AM Info The task Deployment is successful
                Script 4/27/2007 9:03:01 AM Info Closing the update session.
                Script 4/27/2007 9:03:01 AM Info Update Finished
                Script 4/27/2007 9:03:01 AM Info Checking for software conflicts.
                Script 4/27/2007 9:03:01 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 9:03:00 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 9:03:00 AM Info Extracting catalog.z.
                Script 4/27/2007 9:03:00 AM Info Verifying catalog.z.
                Script 4/27/2007 9:03:00 AM Info Initializing update...
                Script 4/27/2007 9:02:59 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 9:02:59 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 9:02:58 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 9:02:58 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 9:02:58 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 9:02:57 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 9:02:57 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 9:02:57 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 9:02:57 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 9:02:57 AM Info Agent Started Enforcing policies
                Scheduler 4/27/2007 8:58:00 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 8:58:00 AM Info The task Deployment is successful
                Script 4/27/2007 8:58:00 AM Info Closing the update session.
                Script 4/27/2007 8:58:00 AM Info Update Finished
                Script 4/27/2007 8:58:00 AM Info Checking for software conflicts.
                Script 4/27/2007 8:58:00 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 8:57:59 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 8:57:59 AM Info Extracting catalog.z.
                Script 4/27/2007 8:57:59 AM Info Verifying catalog.z.
                Script 4/27/2007 8:57:59 AM Info Initializing update...
                Script 4/27/2007 8:57:58 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 8:57:58 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 8:57:57 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 8:57:57 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 8:57:57 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 8:57:57 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 8:57:57 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 8:57:57 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 8:57:56 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 8:57:56 AM Info Agent will connect to the ePO Server in 6 minutes and 0 seconds.
                Management 4/27/2007 8:57:56 AM Info Compiling policies
                Agent Subsystem 4/27/2007 8:57:56 AM Info Agent Started Enforcing policies
                Agent Subsystem 4/27/2007 8:57:56 AM Info Enforcing newly downloaded policies
                Agent Subsystem 4/27/2007 8:57:56 AM Info New server policy was successfully merged
                Agent Subsystem 4/27/2007 8:57:56 AM Info Agent received POLICY package from ePO server
                Agent Subsystem 4/27/2007 8:57:56 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 8:57:56 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 8:57:56 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 8:57:56 AM Info Agent is sending INC PROPS package to ePO server
                Agent Subsystem 4/27/2007 8:57:56 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 8:57:55 AM Info Agent received REQUEST PROPS package from ePO server
                Agent Subsystem 4/27/2007 8:57:55 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 8:57:55 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 8:57:55 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 8:57:55 AM Info Agent is sending PROPS VERSION package to ePO server
                Agent Subsystem 4/27/2007 8:57:55 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 8:57:55 AM Info Agent is looking for events to upload
                Management 4/27/2007 8:57:51 AM Info Collecting Properties
                Agent Subsystem 4/27/2007 8:57:51 AM Info Agent started performing ASCI
                Scheduler 4/27/2007 8:56:57 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 8:56:57 AM Info The task Deployment is successful
                Script 4/27/2007 8:56:57 AM Info Closing the update session.
                Script 4/27/2007 8:56:57 AM Info Update Finished
                Script 4/27/2007 8:56:57 AM Info Checking for software conflicts.
                Script 4/27/2007 8:56:57 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 8:56:56 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 8:56:56 AM Info Extracting catalog.z.
                Script 4/27/2007 8:56:56 AM Info Verifying catalog.z.
                Script 4/27/2007 8:56:56 AM Info Initializing update...
                Script 4/27/2007 8:56:55 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 8:56:55 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 8:56:54 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 8:56:54 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 8:56:54 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 8:56:53 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 8:56:53 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 8:56:53 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 8:56:53 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 8:56:53 AM Info Agent Started Enforcing policies
                Scheduler 4/27/2007 8:51:56 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 8:51:56 AM Info The task Deployment is successful
                Script 4/27/2007 8:51:56 AM Info Closing the update session.
                Script 4/27/2007 8:51:56 AM Info Update Finished
                Script 4/27/2007 8:51:56 AM Info Checking for software conflicts.
                Script 4/27/2007 8:51:56 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 8:51:55 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 8:51:55 AM Info Extracting catalog.z.
                Script 4/27/2007 8:51:55 AM Info Verifying catalog.z.
                Script 4/27/2007 8:51:55 AM Info Initializing update...
                Script 4/27/2007 8:51:54 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 8:51:54 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 8:51:53 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 8:51:53 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 8:51:53 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 8:51:52 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 8:51:52 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 8:51:52 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 8:51:52 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 8:51:52 AM Info Agent will connect to the ePO Server in 6 minutes and 0 seconds.
                Management 4/27/2007 8:51:52 AM Info Compiling policies
                Agent Subsystem 4/27/2007 8:51:52 AM Info Agent Started Enforcing policies
                Agent Subsystem 4/27/2007 8:51:52 AM Info Enforcing newly downloaded policies
                Agent Subsystem 4/27/2007 8:51:52 AM Info New server policy was successfully merged
                Agent Subsystem 4/27/2007 8:51:51 AM Info Agent received POLICY package from ePO server
                Agent Subsystem 4/27/2007 8:51:51 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 8:51:51 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 8:51:51 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 8:51:51 AM Info Agent is sending INC PROPS package to ePO server
                Agent Subsystem 4/27/2007 8:51:51 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 8:51:51 AM Info Agent received REQUEST PROPS package from ePO server
                Agent Subsystem 4/27/2007 8:51:51 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 8:51:51 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 8:51:51 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 8:51:51 AM Info Agent is sending PROPS VERSION package to ePO server
                Agent Subsystem 4/27/2007 8:51:51 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 8:51:51 AM Info Agent is looking for events to upload
                Management 4/27/2007 8:51:47 AM Info Collecting Properties
                Agent Subsystem 4/27/2007 8:51:47 AM Info Agent started performing ASCI
                Scheduler 4/27/2007 8:50:55 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 8:50:55 AM Info The task Deployment is successful
                Script 4/27/2007 8:50:55 AM Info Closing the update session.
                Script 4/27/2007 8:50:55 AM Info Update Finished
                Script 4/27/2007 8:50:55 AM Info Checking for software conflicts.
                Script 4/27/2007 8:50:55 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 8:50:54 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 8:50:54 AM Info Extracting catalog.z.
                Script 4/27/2007 8:50:54 AM Info Verifying catalog.z.
                Script 4/27/2007 8:50:54 AM Info Initializing update...
                Script 4/27/2007 8:50:53 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 8:50:53 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 8:50:52 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 8:50:52 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 8:50:52 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 8:50:51 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 8:50:51 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 8:50:51 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 8:50:51 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 8:50:51 AM Info Agent Started Enforcing policies
                Scheduler 4/27/2007 8:45:55 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 8:45:55 AM Info The task Deployment is successful
                Script 4/27/2007 8:45:55 AM Info Closing the update session.
                Script 4/27/2007 8:45:55 AM Info Update Finished
                Script 4/27/2007 8:45:55 AM Info Checking for software conflicts.
                Script 4/27/2007 8:45:55 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 8:45:54 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 8:45:54 AM Info Extracting catalog.z.
                Script 4/27/2007 8:45:54 AM Info Verifying catalog.z.
                Script 4/27/2007 8:45:54 AM Info Initializing update...
                Script 4/27/2007 8:45:53 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 8:45:52 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 8:45:51 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 8:45:51 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 8:45:51 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 8:45:50 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 8:45:50 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 8:45:49 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 8:45:48 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 8:45:48 AM Info Agent will connect to the ePO Server in 6 minutes and 0 seconds.
                Management 4/27/2007 8:45:48 AM Info Compiling policies
                Agent Subsystem 4/27/2007 8:45:48 AM Info Agent Started Enforcing policies
                Agent Subsystem 4/27/2007 8:45:48 AM Info Enforcing newly downloaded policies
                Agent Subsystem 4/27/2007 8:45:48 AM Info New server policy was successfully merged
                Agent Subsystem 4/27/2007 8:45:47 AM Info Agent received POLICY package from ePO server
                Agent Subsystem 4/27/2007 8:45:47 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 8:45:47 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 8:45:47 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 8:45:47 AM Info Agent is sending INC PROPS package to ePO server
                Agent Subsystem 4/27/2007 8:45:47 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 8:45:47 AM Info Agent received REQUEST PROPS package from ePO server
                Agent Subsystem 4/27/2007 8:45:47 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 8:45:47 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 8:45:47 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 8:45:47 AM Info Agent is sending PROPS VERSION package to ePO server
                Agent Subsystem 4/27/2007 8:45:47 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 8:45:47 AM Info Agent is looking for events to upload
                Management 4/27/2007 8:45:37 AM Info Collecting Properties
                Agent Subsystem 4/27/2007 8:45:36 AM Info Agent started performing ASCI
                Scheduler 4/27/2007 8:44:47 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 8:44:47 AM Info The task Deployment is successful
                Script 4/27/2007 8:44:47 AM Info Closing the update session.
                Script 4/27/2007 8:44:47 AM Info Update Finished
                Script 4/27/2007 8:44:47 AM Info Checking for software conflicts.
                Script 4/27/2007 8:44:47 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 8:44:46 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 8:44:46 AM Info Extracting catalog.z.
                Script 4/27/2007 8:44:46 AM Info Verifying catalog.z.
                Script 4/27/2007 8:44:46 AM Info Initializing update...
                Script 4/27/2007 8:44:45 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 8:44:45 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 8:44:44 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 8:44:44 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 8:44:44 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 8:44:43 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 8:44:43 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 8:44:43 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 8:44:43 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 8:44:43 AM Info Agent Started Enforcing policies
                Scheduler 4/27/2007 8:39:49 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 8:39:49 AM Info The task Deployment is successful
                Script 4/27/2007 8:39:49 AM Info Closing the update session.
                Script 4/27/2007 8:39:49 AM Info Update Finished
                Script 4/27/2007 8:39:49 AM Info Checking for software conflicts.
                Script 4/27/2007 8:39:49 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 8:39:48 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 8:39:48 AM Info Extracting catalog.z.
                Script 4/27/2007 8:39:48 AM Info Verifying catalog.z.
                Script 4/27/2007 8:39:48 AM Info Initializing update...
                Script 4/27/2007 8:39:47 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 8:39:44 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 8:39:43 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 8:39:43 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 8:39:43 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 8:39:42 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Scheduler 4/27/2007 8:39:41 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 8:39:41 AM Info The task Deployment is successful
                Script 4/27/2007 8:39:41 AM Info Closing the update session.
                Script 4/27/2007 8:39:41 AM Info Update Finished
                Script 4/27/2007 8:39:41 AM Info Checking for software conflicts.
                Script 4/27/2007 8:39:41 AM Info Can't get uninstall command from plug-in area.
                Management 4/27/2007 8:39:41 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 8:39:40 AM Info Enforcing Policies for EPOAGENT3000META
                Script 4/27/2007 8:39:40 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 8:39:40 AM Info Extracting catalog.z.
                Script 4/27/2007 8:39:40 AM Info Verifying catalog.z.
                Script 4/27/2007 8:39:40 AM Info Initializing update...
                Management 4/27/2007 8:39:38 AM Info Enforcing Policies for VIRUSCAN8600
                Script 4/27/2007 8:39:38 AM Info Checking update packages from repository ePO_AVPC-02.
                Agent Subsystem 4/27/2007 8:39:38 AM Info Agent will connect to the ePO Server in 6 minutes and 0 seconds.
                Agent Subsystem 4/27/2007 8:39:38 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 8:39:38 AM Info No package received from ePO Server
                Internet Manager 4/27/2007 8:39:38 AM Info Upload success and no package to receive
                Agent Subsystem 4/27/2007 8:39:38 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 8:39:38 AM Info Agent is sending EVENT package to ePO server
                Agent Subsystem 4/27/2007 8:39:38 AM Info Agent communication session started
                Management 4/27/2007 8:39:38 AM Info Compiling policies
                Agent Subsystem 4/27/2007 8:39:38 AM Info Agent Started Enforcing policies
                Agent Subsystem 4/27/2007 8:39:38 AM Info Enforcing newly downloaded policies
                Agent Subsystem 4/27/2007 8:39:38 AM Info New server policy was successfully merged
                Agent Subsystem 4/27/2007 8:39:38 AM Info Agent received POLICY package from ePO server
                Agent Subsystem 4/27/2007 8:39:38 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 8:39:38 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 8:39:37 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 8:39:37 AM Info Agent is sending INC PROPS package to ePO server
                Agent Subsystem 4/27/2007 8:39:37 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 8:39:37 AM Info Agent received REQUEST PROPS package from ePO server
                Agent Subsystem 4/27/2007 8:39:37 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 8:39:37 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 8:39:37 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 8:39:37 AM Info Agent is sending PROPS VERSION package to ePO server
                Agent Subsystem 4/27/2007 8:39:37 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 8:39:37 AM Info Agent uploading 4 events to ePO Server
                Agent Subsystem 4/27/2007 8:39:36 AM Info Agent is looking for events to upload
                Scheduler 4/27/2007 8:39:24 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 8:39:23 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 8:39:23 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 8:39:23 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 8:39:22 AM Info Collecting Properties
                Management 4/27/2007 8:39:22 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Agent Subsystem 4/27/2007 8:39:14 AM Info Agent started performing ASCI
                Management 4/27/2007 8:39:12 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 8:38:57 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 8:38:21 AM Info Enforcing Policies for VIRUSCAN8600
                Agent Subsystem 4/27/2007 8:38:21 AM Info Agent Started Enforcing policies
                Scheduler 4/27/2007 8:33:43 AM Info Scheduler: Task [Deployment] is finished
                Scheduler 4/27/2007 8:33:43 AM Info The task Deployment is successful
                Script 4/27/2007 8:33:42 AM Info Closing the update session.
                Script 4/27/2007 8:33:42 AM Info Update Finished
                Script 4/27/2007 8:33:42 AM Info Checking for software conflicts.
                Script 4/27/2007 8:33:42 AM Info Can't get uninstall command from plug-in area.
                Script 4/27/2007 8:33:41 AM Info Loading update configuration from: Catalog.xml
                Script 4/27/2007 8:33:41 AM Info Extracting catalog.z.
                Script 4/27/2007 8:33:41 AM Info Verifying catalog.z.
                Script 4/27/2007 8:33:41 AM Info Initializing update...
                Script 4/27/2007 8:33:39 AM Info Checking update packages from repository ePO_AVPC-02.
                Scheduler 4/27/2007 8:33:22 AM Info Scheduler: Invoking task [Deployment]...
                Agent Subsystem 4/27/2007 8:33:21 AM Info Next policy enforcement in 5 minutes
                Agent Subsystem 4/27/2007 8:33:21 AM Info Agent finished Enforcing policies
                Scheduler 4/27/2007 8:33:21 AM Info Added a new task Deployment to Scheduler's task list
                Management 4/27/2007 8:33:20 AM Info Enforcing Policies for ePolicy Orchestrator Agent
                Management 4/27/2007 8:33:20 AM Info Enforcing Policies for EPOAGENT3000
                Management 4/27/2007 8:33:20 AM Info Enforcing Policies for EPOAGENT3000META
                Management 4/27/2007 8:33:19 AM Info Enforcing Policies for VIRUSCAN8600
                Management 4/27/2007 8:33:19 AM Info Compiling policies
                Agent Subsystem 4/27/2007 8:33:19 AM Info Agent Started Enforcing policies
                Agent Subsystem 4/27/2007 8:33:19 AM Info Agent will connect to the ePO Server in 6 minutes and 0 seconds.
                Agent Subsystem 4/27/2007 8:33:19 AM Info Enforcing newly downloaded policies
                Agent Subsystem 4/27/2007 8:33:19 AM Info New server policy was successfully merged
                Agent Subsystem 4/27/2007 8:33:19 AM Info Agent received POLICY package from ePO server
                Agent Subsystem 4/27/2007 8:33:19 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 8:33:19 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 8:33:18 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 8:33:18 AM Info Agent is sending INC PROPS package to ePO server
                Agent Subsystem 4/27/2007 8:33:18 AM Info Agent communication session started
                Agent Subsystem 4/27/2007 8:33:18 AM Info Agent received REQUEST PROPS package from ePO server
                Agent Subsystem 4/27/2007 8:33:18 AM Info Agent communication session closed
                Agent Subsystem 4/27/2007 8:33:18 AM Info Package uploaded to ePO Server successfully
                Agent Subsystem 4/27/2007 8:33:17 AM Info Agent is connecting to ePO server
                Agent Subsystem 4/27/2007 8:33:17 AM Info Agent is sending PROPS VERSION package to ePO server
                Agent Subsystem 4/27/2007 8:33:17 AM Info Agent communication session started
                Management 4/27/2007 8:32:28 AM Info Collecting Properties
                Agent Subsystem 4/27/2007 8:32:25 AM Info Checking Computer Name...
                Agent Subsystem 4/27/2007 8:32:25 AM Info Checking MAC address...
                Agent Subsystem 4/27/2007 8:32:25 AM Info Agent started performing ASCI
                Agent Monitor 4/27/2007 8:32:18 AM Info Agent service is running

                i have allready remove the inherited from section so that the chages in the policy would not be over writen by the higher level policies

                thanks jane
                • 5. RE: Could not enfoce policies EPO to 8.5i
                  metalhead

                   

                  Management 4/27/2007 8:33:20 AM Info Enforcing Policies for 4/27/2007 8:33:19 AM Info Enforcing Policies for VIRUSCAN8600



                  At least it "knows" about the installed VS8.5.

                  Please also post the AGENT_%computername%.log from an affected client. What is the OS version of the client ? Is it 64-bit ?
                  • 6. RE: Could not enfoce policies EPO to 8.5i
                    Hi Tom,

                    Where can i see this? AGENT_%computername%.log

                    The OS of the afected client is Windows 2003, 2000 pro and XP
                    • 7. RE: Could not enfoce policies EPO to 8.5i
                      metalhead
                      The logfile is stored under c:\documents and settings\all users\mcafee\common framework\DB
                      • 8. RE: Could not enfoce policies EPO to 8.5i
                        Hi Tom & Jane

                        My Problem is now solve, user deffined policies in access protection has been enforce..

                        Thanks for the help Guys..

                        Valiant
                        • 9. Same Problem, please post solution
                          I am experiencing the same type of problem, can you please post your solution??

                          Background info:

                          McAfee ePO Server 3.6.1.220
                          Mcafee ePO Agent: 3.6.0.546

                          Virusscan Enterprise version: 8.5.1i + Antispyware Enterprise
                          Scanengine: 5200.2160
                          DAT: 5312.000
                          Installed patches 5

                          Agent & Virusscan are installed bij unattended install (created with Mcafee installation Designer) with some predefined policies. After that policies need to be updated bij contacting our ePO server. Communication with the ePO server seems to be okay as updates/patches/dat's are retrieved correctly. The problem seems to be specific to policy enforcement/renewal.
                          Agent is set to enforce policies every 5 minutes locally and The interval for agent-servercommunication is set to 60 minutes.