5 Replies Latest reply on Sep 29, 2008 5:19 PM by cliff620

    No policy or software distribution

    mcdave
      1 Client out of 1200 doesn't receive policies or get any software installed via Frameworkagent

      I tried removing all Mcafee software Manually (including ALL left traces (Files & Regkeys)) VSE8 & frameworkagent
      Reboot & instal epoframeworkservice

      The client does appear in the epo directory.
      I can perform Agent wakeup calls successfully.

      In the framework logfile I see nothing odd except that the vse 8.5 setup doesn't appear and no policies are deployed.


      I also tried installing VSE8.5 manually but then I still have the problem of the Policies that are not deployed. And also it doesn't get datfiles updates then.
      When I try to manually update the datfiles (RMB shield > Update..)
      I get an 'Spanish' (spanish client but I don't speak spanish) error message
      telling something about Autoupdate and McAfee Common Framework & error ffffffdf@ 3

      But I can update the datfiles via a superdat file.

      We're using eposerver 3.6 & frameworkagent 3.6

      Any Ideas?


      McAfee Activity log
      jueves, 19 de abril de 2007 15:19:23 Info Internet Manager Subsystem started
      jueves, 19 de abril de 2007 15:19:24 Info Script Subsystem started
      jueves, 19 de abril de 2007 15:19:24 Info Updater Subsystem started
      jueves, 19 de abril de 2007 15:19:24 Info Scheduler Scheduler is now running
      jueves, 19 de abril de 2007 15:19:24 Info Agent Generating Agent key pair...
      jueves, 19 de abril de 2007 15:19:26 Info Agent Generating Agent ID...
      jueves, 19 de abril de 2007 15:19:26 Info Agent Agent will connect to the ePO Server in 60 minutes and 0 seconds.
      jueves, 19 de abril de 2007 15:19:26 Info Agent Agent will connect to Server in randomized 10 minutes interval
      jueves, 19 de abril de 2007 15:19:26 Info Agent Next policy enforcement in 5 minutes
      jueves, 19 de abril de 2007 15:19:26 Info Agent Agent will connect to Server in : 595 seconds
      jueves, 19 de abril de 2007 15:19:32 Info Agent Agent Started Enforcing policies
      jueves, 19 de abril de 2007 15:19:32 Info Management Compiling policies
      jueves, 19 de abril de 2007 15:19:32 Info Management Enforcing Policies for EPOAGENT3000META
      jueves, 19 de abril de 2007 15:19:32 Info Management Enforcing Policies for EPOAGENT3000
      jueves, 19 de abril de 2007 15:19:32 Info Management Enforcing Policies for ePolicy Orchestrator Agent
      jueves, 19 de abril de 2007 15:19:34 Info Agent Agent finished Enforcing policies
      jueves, 19 de abril de 2007 15:19:34 Info Agent Next policy enforcement in 5 minutes
      jueves, 19 de abril de 2007 15:21:04 Info Agent Agent started performing ASCI
      jueves, 19 de abril de 2007 15:21:04 Info Agent Agent Started Enforcing policies
      jueves, 19 de abril de 2007 15:21:04 Info Agent Checking MAC address...
      jueves, 19 de abril de 2007 15:21:04 Info Management Enforcing Policies for EPOAGENT3000META
      jueves, 19 de abril de 2007 15:21:04 Info Agent Checking Computer Name...
      jueves, 19 de abril de 2007 15:21:04 Info Management Enforcing Policies for EPOAGENT3000
      jueves, 19 de abril de 2007 15:21:04 Info Management Enforcing Policies for ePolicy Orchestrator Agent
      jueves, 19 de abril de 2007 15:21:04 Info Agent Agent started performing ASCI
      jueves, 19 de abril de 2007 15:21:04 Info Management Collecting Properties
      jueves, 19 de abril de 2007 15:21:05 Info Agent Agent communication session started
      jueves, 19 de abril de 2007 15:21:05 Info Agent Agent is connecting to ePO server
      jueves, 19 de abril de 2007 15:21:05 Info Agent Agent finished Enforcing policies
      jueves, 19 de abril de 2007 15:21:05 Info Agent Next policy enforcement in 5 minutes
      jueves, 19 de abril de 2007 15:21:07 Info Agent Package uploaded to ePO Server successfully
      jueves, 19 de abril de 2007 15:21:07 Info Agent Agent communication session closed
      jueves, 19 de abril de 2007 15:21:07 Info Agent Agent received POLICY package from ePO server
      jueves, 19 de abril de 2007 15:21:07 Info Agent Agent communication session started
      jueves, 19 de abril de 2007 15:21:07 Info Agent Agent is sending PROPS VERSION package to ePO server
      jueves, 19 de abril de 2007 15:21:07 Info Agent Agent is connecting to ePO server
      jueves, 19 de abril de 2007 15:21:07 Info Agent Package uploaded to ePO Server successfully
      jueves, 19 de abril de 2007 15:21:07 Info Agent Agent communication session closed
      jueves, 19 de abril de 2007 15:21:07 Info Agent Agent received REQUEST PROPS package from ePO server
      jueves, 19 de abril de 2007 15:21:08 Info Agent New server policy was successfully merged
      jueves, 19 de abril de 2007 15:21:08 Info Agent Enforcing newly downloaded policies
      jueves, 19 de abril de 2007 15:21:08 Info Agent Agent Started Enforcing policies
      jueves, 19 de abril de 2007 15:21:08 Info Management Compiling policies
      jueves, 19 de abril de 2007 15:21:08 Info Agent Agent communication session started
      jueves, 19 de abril de 2007 15:21:08 Info Agent Agent is sending INC PROPS package to ePO server
      jueves, 19 de abril de 2007 15:21:08 Info Agent Agent is connecting to ePO server
      jueves, 19 de abril de 2007 15:21:08 Info Management Enforcing Policies for EPOAGENT3000META
      jueves, 19 de abril de 2007 15:21:08 Info Management Enforcing Policies for EPOAGENT3000
      jueves, 19 de abril de 2007 15:21:08 Info Agent Agent finished Enforcing policies
      jueves, 19 de abril de 2007 15:21:08 Info Agent Next policy enforcement in 5 minutes
      jueves, 19 de abril de 2007 15:21:09 Info Agent Package uploaded to ePO Server successfully
      jueves, 19 de abril de 2007 15:21:09 Info Agent Agent communication session closed
      jueves, 19 de abril de 2007 15:21:09 Info Agent Agent will connect to the ePO Server in 60 minutes and 0 seconds.
      jueves, 19 de abril de 2007 15:23:43 Info Agent Agent wakeup call received
      jueves, 19 de abril de 2007 15:23:43 Info Agent Agent wakeup call for FULL PROPS received
      jueves, 19 de abril de 2007 15:23:43 Info Agent Agent will connect to the ePO Server in 60 minutes and 0 seconds.
      jueves, 19 de abril de 2007 15:23:43 Info Agent Agent started performing ASCI
      jueves, 19 de abril de 2007 15:23:43 Info Management Collecting Properties
      jueves, 19 de abril de 2007 15:23:43 Info Agent Agent is looking for events to upload
      jueves, 19 de abril de 2007 15:23:43 Info Agent Agent communication session started
      jueves, 19 de abril de 2007 15:23:43 Info Agent Agent is sending FULL PROPS package ePO server
      jueves, 19 de abril de 2007 15:23:43 Info Agent Agent is connecting to ePO server
      jueves, 19 de abril de 2007 15:23:44 Info Agent Package uploaded to ePO Server successfully
      jueves, 19 de abril de 2007 15:23:44 Info Agent Agent communication session closed
      jueves, 19 de abril de 2007 15:23:44 Info Agent Agent received POLICY package from ePO server
      jueves, 19 de abril de 2007 15:23:44 Info Agent New server policy was successfully merged
      jueves, 19 de abril de 2007 15:23:44 Info Agent Enforcing newly downloaded policies
      jueves, 19 de abril de 2007 15:23:44 Info Agent Agent Started Enforcing policies
      jueves, 19 de abril de 2007 15:23:44 Info Management Compiling policies
      jueves, 19 de abril de 2007 15:23:44 Info Agent Agent will connect to the ePO Server in 57 minutes and 26 seconds.
      jueves, 19 de abril de 2007 15:23:44 Info Management Enforcing Policies for EPOAGENT3000META
      jueves, 19 de abril de 2007 15:23:44 Info Management Enforcing Policies for EPOAGENT3000
      jueves, 19 de abril de 2007 15:23:44 Info Management Enforcing Policies for ePolicy Orchestrator Agent
      jueves, 19 de abril de 2007 15:23:44 Info Agent Agent will connect to Server in : 10800 seconds
      jueves, 19 de abril de 2007 15:23:46 Info Scheduler Added a new task Update (Direct) to Scheduler's task list
      jueves, 19 de abril de 2007 15:23:46 Info Scheduler Next time(local) of task Update (Scheduled): jueves, 19 de abril de 2007 15:37:00
      jueves, 19 de abril de 2007 15:23:46 Info Scheduler Added a new task Update (Scheduled) to Scheduler's task list
      jueves, 19 de abril de 2007 15:23:47 Info Scheduler Next time(local) of task Forced Agent WakeUp: viernes, 20 de abril de 2007 10:54:00
      jueves, 19 de abril de 2007 15:23:47 Info Scheduler Added a new task Forced Agent WakeUp to Scheduler's task list
      jueves, 19 de abril de 2007 15:23:47 Info Scheduler Added a new task Deployment to Scheduler's task list
      jueves, 19 de abril de 2007 15:23:48 Info Scheduler Next time(local) of task Symantec Scan: viernes, 20 de abril de 2007 10:47:00
      jueves, 19 de abril de 2007 15:23:48 Info Scheduler Added a new task Symantec Scan to Scheduler's task list
      jueves, 19 de abril de 2007 15:23:48 Info Scheduler Scheduler: Invoking task [Deployment]...
      jueves, 19 de abril de 2007 15:23:48 Info Scheduler Next time(local) of task Symantec Update: viernes, 20 de abril de 2007 10:49:00
      jueves, 19 de abril de 2007 15:23:48 Info Scheduler Added a new task Symantec Update to Scheduler's task list
      jueves, 19 de abril de 2007 15:23:49 Info Scheduler Added a new task System Compliance Profiler 1.1 (On Demand) to Scheduler's task list
      jueves, 19 de abril de 2007 15:23:49 Info Scheduler Added a new task VSE 8.0i Scan (On Demand) to Scheduler's task list
      jueves, 19 de abril de 2007 15:23:50 Info Scheduler Added a new task VSE 8.0i Scan (On Demand) to Scheduler's task list
      jueves, 19 de abril de 2007 15:23:50 Info Agent Agent finished Enforcing policies
      jueves, 19 de abril de 2007 15:23:50 Info Agent Next policy enforcement in 5 minutes
      jueves, 19 de abril de 2007 15:28:50 Info Agent Agent Started Enforcing policies
      jueves, 19 de abril de 2007 15:28:50 Info Management Enforcing Policies for EPOAGENT3000META
      jueves, 19 de abril de 2007 15:28:50 Info Management Enforcing Policies for EPOAGENT3000
      jueves, 19 de abril de 2007 15:28:50 Info Management Enforcing Policies for ePolicy Orchestrator Agent
      jueves, 19 de abril de 2007 15:28:51 Info Scheduler Added a new task Deployment to Scheduler's task list
      jueves, 19 de abril de 2007 15:28:51 Info Agent Agent finished Enforcing policies
      jueves, 19 de abril de 2007 15:28:51 Info Agent Next policy enforcement in 5 minutes
      jueves, 19 de abril de 2007 15:28:52 Info Scheduler Scheduler: Invoking task [Deployment]...
      jueves, 19 de abril de 2007 15:33:51 Info Agent Agent Started Enforcing policies
      jueves, 19 de abril de 2007 15:33:51 Info Management Enforcing Policies for EPOAGENT3000META
      jueves, 19 de abril de 2007 15:33:52 Info Management Enforcing Policies for EPOAGENT3000
      jueves, 19 de abril de 2007 15:33:52 Info Management Enforcing Policies for ePolicy Orchestrator Agent
      jueves, 19 de abril de 2007 15:33:53 Info Scheduler Added a new task Deployment to Scheduler's task list
      jueves, 19 de abril de 2007 15:33:53 Info Agent Agent finished Enforcing policies
      jueves, 19 de abril de 2007 15:33:53 Info Agent Next policy enforcement in 5 minutes
      jueves, 19 de abril de 2007 15:33:54 Info Scheduler Scheduler: Invoking task [Deployment]...
      jueves, 19 de abril de 2007 15:37:00 Info Scheduler Scheduler: Invoking task [Update (Scheduled)]...
      jueves, 19 de abril de 2007 15:37:00 Info Scheduler Next time(local) of task Update (Scheduled): jueves, 19 de abril de 2007 16:39:00
      jueves, 19 de abril de 2007 15:38:53 Info Agent Agent Started Enforcing policies
      jueves, 19 de abril de 2007 15:38:53 Info Management Enforcing Policies for EPOAGENT3000META
      jueves, 19 de abril de 2007 15:38:53 Info Management Enforcing Policies for EPOAGENT3000
      jueves, 19 de abril de 2007 15:38:54 Info Management Enforcing Policies for ePolicy Orchestrator Agent
      jueves, 19 de abril de 2007 15:38:55 Info Scheduler Added a new task Deployment to Scheduler's task list
      jueves, 19 de abril de 2007 15:38:55 Info Agent Agent finished Enforcing policies
      jueves, 19 de abril de 2007 15:38:55 Info Agent Next policy enforcement in 5 minutes
      jueves, 19 de abril de 2007 15:38:56 Info Scheduler Scheduler: Invoking task [Deployment]...
      jueves, 19 de abril de 2007 15:43:55 Info Agent Agent Started Enforcing policies
      jueves, 19 de abril de 2007 15:43:55 Info Management Enforcing Policies for EPOAGENT3000META
      jueves, 19 de abril de 2007 15:43:56 Info Management Enforcing Policies for EPOAGENT3000
      jueves, 19 de abril de 2007 15:43:56 Info Management Enforcing Policies for ePolicy Orchestrator Agent
      jueves, 19 de abril de 2007 15:43:57 Info Scheduler Added a new task Deployment to Scheduler's task list
      jueves, 19 de abril de 2007 15:43:57 Info Agent Agent finished Enforcing policies
      jueves, 19 de abril de 2007 15:43:57 Info Agent Next policy enforcement in 5 minutes
      jueves, 19 de abril de 2007 15:43:58 Info Scheduler Scheduler: Invoking task [Deployment]...
      jueves, 19 de abril de 2007 15:45:42 Info Agent Agent wakeup call received
      jueves, 19 de abril de 2007 15:45:42 Info Agent Agent wakeup call for FULL PROPS received
      jueves, 19 de abril de 2007 15:45:42 Info Agent Agent will connect to the ePO Server in 180 minutes and 0 seconds.
      jueves, 19 de abril de 2007 15:45:42 Info Agent Agent started performing ASCI
      jueves, 19 de abril de 2007 15:46:00 Info Management Collecting Properties
      jueves, 19 de abril de 2007 15:46:00 Info Agent Agent is looking for events to upload
      jueves, 19 de abril de 2007 15:46:00 Info Agent Agent communication session started
      jueves, 19 de abril de 2007 15:46:00 Info Agent Agent is sending FULL PROPS package ePO server
      jueves, 19 de abril de 2007 15:46:00 Info Agent Agent is connecting to ePO server
      jueves, 19 de abril de 2007 15:46:00 Info Agent Package uploaded to ePO Server successfully
      jueves, 19 de abril de 2007 15:46:00 Info Agent Agent communication session closed
      jueves, 19 de abril de 2007 15:46:00 Info Agent Agent received POLICY package from ePO server
      jueves, 19 de abril de 2007 15:46:01 Info Agent New server policy was successfully merged
      jueves, 19 de abril de 2007 15:46:01 Info Agent Enforcing newly downloaded policies
      jueves, 19 de abril de 2007 15:46:01 Info Agent Agent Started Enforcing policies
      jueves, 19 de abril de 2007 15:46:01 Info Management Compiling policies
      jueves, 19 de abril de 2007 15:46:01 Info Agent Agent will connect to the ePO Server in 157 minutes and 44 seconds.
      jueves, 19 de abril de 2007 15:46:01 Info Management Enforcing Policies for EPOAGENT3000META
      jueves, 19 de abril de 2007 15:46:01 Info Management Enforcing Policies for EPOAGENT3000
      jueves, 19 de abril de 2007 15:46:01 Info Management Enforcing Policies for ePolicy Orchestrator Agent
      jueves, 19 de abril de 2007 15:46:03 Info Scheduler Added a new task Deployment to Scheduler's task list
      jueves, 19 de abril de 2007 15:46:03 Info Agent Agent finished Enforcing policies
      jueves, 19 de abril de 2007 15:46:03 Info Agent Next policy enforcement in 5 minutes
      jueves, 19 de abril de 2007 15:46:04 Info Scheduler Scheduler: Invoking task [Deployment]...



      Agent_<PCNAME>.log
      [code:1:d2fe81aaac]20070419151917 I #2156 Logging Create XML
      20070419151917 I #384 naCmnLib Random seed = 0x9973****
      20070419151917 I #2156 FrmSvc START cmdline=/Service
      20070419151917 I #2156 FrmSvc register service
      20070419151917 I #2156 FrmSvc Set COM launch permissions and service settings
      20070419151918 I #2156 FrmSvc result = 0
      20070419151918 I #2156 FrmSvc END
      20070419151923 I #3092 naCmnLib Random seed = 0xfcea****
      20070419151923 I #3612 naCmnLib Random seed = 0xdd1b****
      20070419151923 E #2972 Logging addAgentInfoToLog GUID query error 2
      20070419151923 I #2972 FrmSvc START cmdline="C:\Program Files\McAfee\Common Framework\FrameworkService.exe" /ServiceStart
      20070419151923 I #2972 FrmSvc ServiceStart
      20070419151923 I #2972 FrmSvc Running
      20070419151923 I #1180 FrmSvc Starting Subsystem <Logging>
      20070419151923 x #1180 Logging Subsystem started
      20070419151923 I #1180 naCmnLib Random seed = 0xcb88****
      20070419151923 I #1180 FrmSvc Starting Subsystem <Internet Manager>
      20070419151923 i #1180 InetMgr Subsystem started
      20070419151923 I #1180 FrmSvc Starting Subsystem <User Space Controller>
      20070419151923 I #1180 naCmnLib Random seed = 0x6f19****
      20070419151923 I #1180 naCmnLib Random seed = 0xae61****
      20070419151923 I #1180 FrmSvc Starting Subsystem <Management>
      20070419151923 I #920 naCmnLib Random seed = 0x0bd9****
      20070419151923 I #920 Manage Mangement plugin watch worker thread started
      20070419151924 x #1180 Manage Subsystem started
      20070419151924 I #1180 naCmnLib Random seed = 0x0e5f****
      20070419151924 I #1180 FrmSvc Starting Subsystem <Script>
      20070419151924 i #1180 Script Subsystem started
      20070419151924 I #1180 naCmnLib Random seed = 0x97ff****
      20070419151924 I #1180 FrmSvc Starting Subsystem <Updater>
      20070419151924 i #1180 Updater Subsystem started
      20070419151924 I #1180 naCmnLib Random seed = 0xdcea****
      20070419151924 I #1180 FrmSvc Starting Subsystem <Scheduler>
      20070419151924 I #1180 Sched >>--CSchedule::Start
      20070419151924 I #1180 naCmnLib Random seed = 0x87ed****
      20070419151924 I #1180 naCmnLib Random seed = 0x98cd****
      20070419151924 I #1180 Sched Glbs.szMyPlatform: WXPW:5:1:2
      20070419151924 I #1180 Sched All the tasks are successfully loaded from the file
      20070419151924 I #3440 naCmnLib Random seed = 0x1cc2****
      20070419151924 i #1180 Sched Scheduler is now running
      20070419151924 I #3440 naCmnLib Random seed = 0xb74e****
      20070419151924 I #1180 Sched <<--CSchedule::Start
      20070419151924 I #3924 naCmnLib Random seed = 0x9be6****
      20070419151924 I #3924 naCmnLib Random seed = 0x0ba1****
      20070419151924 I #1180 naCmnLib Random seed = 0x787a****
      20070419151924 I #1180 FrmSvc Starting Subsystem <Agent>
      20070419151924 I #1180 Agent Subsystem starting...
      20070419151924 i #1180 Agent Generating Agent key pair...
      20070419151926 i #1180 Agent Generating Agent ID...
      20070419151926 I #2488 naCmnLib Random seed = 0x1758****
      20070419151926 I #2488 Agent Agent communication thread started
      20070419151926 i #2488 Agent Agent will connect to the ePO Server in 60 minutes and 0 seconds.
      20070419151926 I #2500 naCmnLib Random seed = 0x16bf****
      20070419151926 I #1180 Agent Subsystem started
      20070419151926 i #2500 Agent Agent will connect to Server in randomized 10 minutes interval
      20070419151926 I #2500 naCmnLib Random seed = 0x6e3a****
      20070419151926 I #2500 naCmnLib Random seed = 0x6a63****
      20070419151926 I #2504 naCmnLib Random seed = 0x2ce0****
      20070419151926 I #2496 naCmnLib Random seed = 0x1b97****
      20070419151926 I #2504 Agent Agent event worker thread started
      20070419151926 I #2496 Agent Agent Immediate Events worker thread started
      20070419151926 I #2492 naCmnLib Random seed = 0x0574****
      20070419151926 i #2492 Agent Next policy enforcement in 5 minutes
      20070419151926 I #1180 naCmnLib Random seed = 0xbac5****
      20070419151926 E #2500 Cmalib Error trace:
      20070419151926 E #2500 Cmalib [Add to Windows Firewall]->
      20070419151926 E #2500 Cmalib error -2147023143: There are no more endpoints available from the endpoint mapper.
      20070419151926 I #2500 Agent Agent worker thread started
      20070419151926 i #2500 Agent Agent will connect to Server in : 595 seconds
      20070419151926 I #1180 FrmSvc Starting Subsystem <Listen Server>
      20070419151926 I #1180 naCmnLib Random seed = 0xa39f****
      20070419151926 I #1180 InetMgr IP address for ePO Server =11.34.56.78
      20070419151926 I #3928 naCmnLib Random seed = 0x3980****
      20070419151926 I #380 naCmnLib Random seed = 0x401a****
      20070419151926 I #4092 naCmnLib Random seed = 0x3d4a****
      20070419151926 I #3336 naCmnLib Random seed = 0xb90d****
      20070419151926 I #4056 naCmnLib Random seed = 0x64f3****
      20070419151926 I #2868 naCmnLib Random seed = 0xe972****
      20070419151926 I #864 naCmnLib Random seed = 0x354e****
      20070419151926 I #2476 naCmnLib Random seed = 0x2189****
      20070419151926 I #1428 naCmnLib Random seed = 0xb665****
      20070419151926 I #888 naCmnLib Random seed = 0x5230****
      20070419151926 I #3928 InetMgr IP address for ePO Server =11.34.56.78
      20070419151926 I #3928 LstnSvr CAsyncSocket::Socket() m_hSocket=1232, this=0x00e5b750
      20070419151926 I #3928 LstnSvr CAsyncSocket::AttachHandle hSocket=1232 ,pSocket = 0x00e5b750, bRet=1
      20070419151926 x #1180 LstnSvr Subsystem started
      20070419151926 I #1180 FrmSvc Starting Subsystem <Trusted Connection>
      20070419151926 I #1180 TrstCon Start
      20070419151926 I #1180 FrmSvc Service started
      20070419151932 i #2492 Agent Agent Started Enforcing policies
      20070419151932 I #2492 Agent Thread signal occurred
      20070419151932 I #2492 Manage Enforcing policies
      20070419151932 i #2492 Manage Compiling policies
      20070419151932 i #2492 Manage Enforcing Policies for EPOAGENT3000META
      20070419151932 I #2492 Manage CManage::EnforcePolicies() - FAILED - "EPOAGENT3000META" Error(-1207)
      20070419151932 i #2492 Manage Enforcing Policies for EPOAGENT3000
      20070419151932 I #2492 Manage CManage::EnforcePolicies() - FAILED - "EPOAGENT3000" Error(-1000)
      20070419151932 i #2492 Manage Enforcing Policies for ePolicy Orchestrator Agent
      20070419151932 I #2492 Agent CePOAgent::EnforcePolicy priority=-2
      20070419151932 I #2492 Agent Enforcing policies
      20070419151932 I #2492 LstnSvr Enforcing Policies
      20070419151932 I #2492 InetMgr IP address for ePO Server =11.34.56.78
      20070419151932 I #2492 Logging Enforcing policies
      20070419151932 I #2492 Manage Enforcing policies
      20070419151932 I #2492 Script Enforcing policies
      20070419151932 I #2492 Updater Enforcing policies
      20070419151932 I #2492 UsrSpCt Enforcing policies
      20070419151932 I #2492 UsrSpCt Token not found. Will try to get it from shell
      20070419151932 I #2492 UsrSpCt Found shell token
      20070419151932 I #2492 FrmSvc User SID is S-1-5-21-1418609343-406169741-2350672203-3985 and SessionID is 0
      20070419151932 I #2492 UsrSpCt Try to Launch UdaterUI Again
      20070419151933 I #2168 FrmSvc User SID is S-1-5-21-1418609343-406169741-2350672203-3985 and SessionID is 0
      20070419151934 I #2492 Sched >>--CSchedule::EnforcePolicy
      20070419151934 I #2492 Sched <<--CSchedule::EnforcePolicy
      20070419151934 i #2492 Agent Agent finished Enforcing policies
      20070419151934 i #2492 Agent Next policy enforcement in 5 minutes
      20070419152038 I #380 LstnSvr CAsyncSocket::DoCallBack for event: FD_ACCEPT
      20070419152038 I #380 LstnSvr CAsyncSocket::Accept() hTemp=1588, rConnectedSocket=0x00e483d0
      20070419152038 I #380 LstnSvr CAsyncSocket::AttachHandle hSocket=1588 ,pSocket = 0x00e483d0, bRet=1
      20070419152038 I #1428 LstnSvr CAsyncSocket::DetachHandle hSocket=1588
      20070419152038 I #380 LstnSvr CAsyncSocket::DoCallBack for event: FD_ACCEPT
      20070419152038 I #380 LstnSvr CAsyncSocket::Accept() hTemp=1588, rConnectedSocket=0x00e483d0
      20070419152038 I #380 LstnSvr CAsyncSocket::AttachHandle hSocket=1588 ,pSocket = 0x00e483d0, bRet=1
      20070419152038 I #3336 LstnSvr CAsyncSocket::DetachHandle hSocket=1588
      20070419152104 i #2500 Agent Agent started performing ASCI
      20070419152104 i #2492 Agent Agent Started Enforcing policies
      20070419152104 I #2492 Agent Thread signal occurred
      20070419152104 I #2500 Agent CAgentWork::IsMacAddressComputerNameChanged priority=-2
      20070419152104 i #2500 Agent Checking MAC address...
      20070419152104 I #2500 Agent CAgentWork::GetMacAddressList priority=-2
      20070419152104 I #2500 Agent CAgentWork::GetMacAddressList4NT GetIpAddrTable() reports: 3 ip addresses on the system (including the loopback address)
      20070419152104 I #2500 Agent Checking IP address @ index: 0
      20070419152104 I #2492 Manage Enforcing policies
      20070419152104 i #2492 Manage Enforcing Policies for EPOAGENT3000META
      20070419152104 I #2500 Agent szMacAddrList=0018DEC2B09E;szMacAddr=0018DEC2B09E;
      20070419152104 I #2500 Agent Checking IP address @ index: 1
      20070419152104 I #2492 Manage CManage::EnforcePolicies() - FAILED - "EPOAGENT3000META" Error(-1207)
      20070419152104 I #2500 Agent szMacAddrList=0018DEC2B09E;00188BA7CEA4;szMacAddr=00188BA7CEA4;
      20070419152104 I #2500 Agent Checking IP address @ index: 2
      20070419152104 i #2500 Agent Checking Computer Name...
      20070419152104 i #2492 Manage Enforcing Policies for EPOAGENT3000
      20070419152104 I #2500 Agent Collecting IP address using InternetManager
      20070419152104 I #2500 InetMgr HTTP Session initialized
      20070419152104 I #2500 InetMgr Connecting to HTTP Server in socket-mode
      20070419152104 I #2500 InetMgr Connecting to Real Server: 11.34.56.78 on port: 8090
      20070419152104 I #2492 Manage CManage::EnforcePolicies() - FAILED - "EPOAGENT3000" Error(-1000)
      20070419152104 i #2492 Manage Enforcing Policies for ePolicy Orchestrator Agent
      20070419152104 I #2492 Agent CePOAgent::EnforcePolicy priority=-2
      20070419152104 I #2492 Agent Enforcing policies
      20070419152104 I #2492 LstnSvr Enforcing Policies
      20070419152104 I #2492 InetMgr IP address for ePO Server =11.34.56.78
      20070419152104 I #2492 Logging Enforcing policies
      20070419152104 I #2492 Manage Enforcing policies
      20070419152104 I #2492 Script Enforcing policies
      20070419152104 I #2492 Updater Enforcing policies
      20070419152104 I #2492 UsrSpCt Enforcing policies
      20070419152104 I #2492 UsrSpCt Token not found. Will try to get it from shell
      20070419152104 I #2492 UsrSpCt Found shell token
      20070419152104 I #2492 FrmSvc User SID is S-1-5-21-1418609343-406169741-2350672203-3985 and SessionID is 0
      20070419152104 I #2492 UsrSpCt Try to Launch UdaterUI Again
      20070419152104 I #2500 InetMgr Connected to Real Server: 11.34.56.78 on port: 8090. No Proxy used!
      20070419152104 I #2500 InetMgr HTTP Session closed
      20070419152104 I #2500 InetMgr ------------------------------------------------------------
      20070419152104 I #2500 Agent Sending Agent public key to ePO Server
      20070419152104 i #2500 Agent Agent started performing ASCI
      20070419152104 I #2488 Agent Started processing a package..
      20070419152104 I #2500 Agent Agent is sending properties version to the ePO Server
      20070419152104 I #2488 Manage Collecting Properties
      20070419152104 I #2488 Manage CEnforceProperties::LoadPropFiles() - Properties file not found, creating new
      20070419152104 i #2488 Manage Collecting Properties
      20070419152104 I #3436 FrmSvc User SID is S-1-5-21-1418609343-406169741-2350672203-3985 and SessionID is 0
      20070419152105 I #2488 Agent Preparing Agent Key Package
      20070419152105 I #2488 Agent Getting IP address for public key from InternetManager
      20070419152105 I #2488 InetMgr HTTP Session initialized
      20070419152105 I #2488 InetMgr Connecting to HTTP Server in socket-mode
      20070419152105 I #2488 InetMgr Connecting to Real Server: 11.34.56.78 on port: 8090
      20070419152105 I #2488 InetMgr Connected to Real Server: 11.34.56.78 on port: 8090. No Proxy used!
      20070419152105 I #2488 InetMgr HTTP Session closed
      20070419152105 I #2488 InetMgr ------------------------------------------------------------
      20070419152105 i #2488 Agent Agent communication session started
      20070419152105 I #2488 Agent Package type is AgentPubKey
      20070419152105 i #2488 Agent Agent is connecting to ePO server
      20070419152105 I #2488 InetMgr Creating SiteMapList
      20070419152105 I #2488 InetMgr site = ePO_serverEPOL1, order = 0
      20070419152105 I #2488 InetMgr site = FTPzone distribute, order = 1
      20070419152105 I #2488 InetMgr site = ePOSA_NL-01, order = 0
      20070419152105 I #2488 InetMgr site = ePOSA_NL-02, order = 0
      20070419152105 I #2488 InetMgr site = ePOSA_DE-01, order = 0
      20070419152105 I #2488 InetMgr site = ePOSA_PL-01, order = 0
      20070419152105 I #2488 InetMgr site = ePOSA_PL-02, order = 0
      20070419152105 I #2488 InetMgr site = ePOSA_FR-01, order = 0
      20070419152105 I #2488 InetMgr site = ePOSA_UK-01, order = 0
      20070419152105 I #2488 InetMgr site = ePOSA_RE-01, order = 0
      20070419152105 I #2488 InetMgr site = ePOSA_ZE-01, order = 0
      20070419152105 I #2488 InetMgr Created SiteMapList
      20070419152105 I #2488 InetMgr New IP address (10.6.8.90) is stored in the registry.
      20070419152105 I #2488 InetMgr UploadFile/package to ePO Server: -->
      20070419152105 I #2488 InetMgr Connecting to site = ePO_serverEPOL1,
      20070419152105 I #2488 InetMgr Connecting to ePO Server using IP address: 11.34.56.78
      20070419152105 I #2488 InetMgr HTTP Session initialized
      20070419152105 I #2488 InetMgr Connecting to HTTP Server in socket-mode
      20070419152105 I #2488 InetMgr Connecting to Real Server: 11.34.56.78 on port: 8090
      20070419152105 I #2492 Sched >>--CSchedule::EnforcePolicy
      20070419152105 I #2492 Sched <<--CSchedule::EnforcePolicy
      20070419152105 i #2492 Agent Agent finished Enforcing policies
      20070419152105 i #2492 Agent Next policy enforcement in 5 minutes
      20070419152106 I #2488 InetMgr Connected to Real Server: 11.34.56.78 on port: 8090. No Proxy used!
      20070419152106 I #2488 InetMgr Uploading package to ePO Server...trial 1 / 6
      20070419152106 I #2488 InetMgr Uploading file D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214624648430000_25121.spkg to ePO Server...
      20070419152106 I #2488 InetMgr Connecting to Real Server: 11.34.56.78 on port: 8090
      20070419152106 I #2488 InetMgr Connected to ePO Server: 11.34.56.78
      20070419152106 I #2488 InetMgr Uploading SPIPE HTTP header
      20070419152106 I #2488 InetMgr Uploading data in bytes: 4046
      20070419152106 I #2488 InetMgr Reading acknowledgement from ePO Server
      20070419152106 I #2488 InetMgr HTTP Server returned success, HTTP return code: HTTP/1.1 200 OK

      20070419152106 I #2488 InetMgr
      20070419152106 I #2488 InetMgr Downloading a file of total size: 16606, content-length: 16606
      20070419152106 I #2488 InetMgr Received response [200] from ePO Server
      20070419152106 I #2488 InetMgr Receiving a package ePO Server
      20070419152107 I #2488 InetMgr Uploaded file : D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214624648430000_25121.spkg to Server successfully
      20070419152107 I #2488 InetMgr Uploaded package D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214624648430000_25121.spkg successfully
      20070419152107 I #2488 InetMgr HTTP Session closed
      20070419152107 I #2488 InetMgr ------------------------------------------------------------
      20070419152107 I #2488 InetMgr Adding site ePO_serverEPOL1 to failover list.
      20070419152107 I #2488 InetMgr After calling UploadFileResponse()
      20070419152107 i #2488 Agent Package uploaded to ePO Server successfully
      20070419152107 i #2488 Agent Agent communication session closed
      20070419152107 i #2488 Agent Agent received POLICY package from ePO server
      20070419152107 I #2488 Agent Started processing a package..
      20070419152107 I #2488 Agent Preparing Props Version Package
      20070419152107 i #2488 Agent Agent communication session started
      20070419152107 i #2488 Agent Agent is sending PROPS VERSION package to ePO server
      20070419152107 i #2488 Agent Agent is connecting to ePO server
      20070419152107 I #2488 InetMgr UploadFile/package to ePO Server: -->
      20070419152107 I #2488 InetMgr Connecting to site = ePO_serverEPOL1,
      20070419152107 I #2488 InetMgr Connecting to ePO Server using IP address: 11.34.56.78
      20070419152107 I #2488 InetMgr HTTP Session initialized
      20070419152107 I #2488 InetMgr Connecting to HTTP Server in socket-mode
      20070419152107 I #2488 InetMgr Connecting to Real Server: 11.34.56.78 on port: 8090
      20070419152107 I #2488 InetMgr Connected to Real Server: 11.34.56.78 on port: 8090. No Proxy used!
      20070419152107 I #2488 InetMgr Uploading package to ePO Server...trial 1 / 6
      20070419152107 I #2488 InetMgr Uploading file D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214624673120000_26355.spkg to ePO Server...
      20070419152107 I #2488 InetMgr Connecting to Real Server: 11.34.56.78 on port: 8090
      20070419152107 I #2488 InetMgr Connected to ePO Server: 11.34.56.78
      20070419152107 I #2488 InetMgr Uploading SPIPE HTTP header
      20070419152107 I #2488 InetMgr Uploading data in bytes: 742
      20070419152107 I #2488 InetMgr Reading acknowledgement from ePO Server
      20070419152107 I #2488 InetMgr HTTP Server returned success, HTTP return code: HTTP/1.1 200 OK

      20070419152107 I #2488 InetMgr
      20070419152107 I #2488 InetMgr Downloading a file of total size: 454, content-length: 454
      20070419152107 I #2488 InetMgr Received response [200] from ePO Server
      20070419152107 I #2488 InetMgr Receiving a package ePO Server
      20070419152107 I #2488 InetMgr Uploaded file : D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214624673120000_26355.spkg to Server successfully
      20070419152107 I #2488 InetMgr Uploaded package D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214624673120000_26355.spkg successfully
      20070419152107 I #2488 InetMgr HTTP Session closed
      20070419152107 I #2488 InetMgr ------------------------------------------------------------
      20070419152107 I #2488 InetMgr Adding site ePO_serverEPOL1 to failover list.
      20070419152107 I #2488 InetMgr After calling UploadFileResponse()
      20070419152107 i #2488 Agent Package uploaded to ePO Server successfully
      20070419152107 i #2488 Agent Agent communication session closed
      20070419152107 i #2488 Agent Agent received REQUEST PROPS package from ePO server
      20070419152107 I #2488 Agent Started processing a package..
      20070419152107 I #2488 Agent Processing PropsResponse package
      20070419152107 I #2488 Agent Looking for new sitelist from server
      20070419152107 I #2488 Agent Looking for new event filter from server
      20070419152107 I #2488 Agent New event filter file was received
      20070419152107 I #2488 Agent Looking for new policy from server
      20070419152108 i #2488 Agent New server policy was successfully merged
      20070419152108 i #2488 Agent Enforcing newly downloaded policies
      20070419152108 I #2488 Agent Agent Enforce Policy Interface called
      20070419152108 i #2492 Agent Agent Started Enforcing policies
      20070419152108 I #2492 Agent Thread signal occurred
      20070419152108 I #2492 Manage Enforcing policies
      20070419152108 i #2492 Manage Compiling policies
      20070419152108 I #2488 Agent Started processing a package..
      20070419152108 I #2488 Agent Preparing Props Package
      20070419152108 I #2488 PlcyMgr CPolicyFile::Initialize() - Read policy file failed
      20070419152108 i #2488 Agent Agent communication session started
      20070419152108 i #2488 Agent Agent is sending INC PROPS package to ePO server
      20070419152108 i #2488 Agent Agent is connecting to ePO server
      20070419152108 I #2488 InetMgr UploadFile/package to ePO Server: -->
      20070419152108 I #2488 InetMgr Connecting to site = ePO_serverEPOL1,
      20070419152108 I #2488 InetMgr Connecting to ePO Server using IP address: 11.34.56.78
      20070419152108 I #2488 InetMgr HTTP Session initialized
      20070419152108 I #2488 InetMgr Connecting to HTTP Server in socket-mode
      20070419152108 I #2488 InetMgr Connecting to Real Server: 11.34.56.78 on port: 8090
      20070419152108 I #380 LstnSvr CAsyncSocket::DoCallBack for event: FD_ACCEPT
      20070419152108 I #380 LstnSvr CAsyncSocket::Accept() hTemp=1768, rConnectedSocket=0x00e37008
      20070419152108 I #380 LstnSvr CAsyncSocket::AttachHandle hSocket=1768 ,pSocket = 0x00e37008, bRet=1
      20070419152108 I #4056 LstnSvr CAsyncSocket::DetachHandle hSocket=1768
      20070419152108 I #2488 InetMgr Connected to Real Server: 11.34.56.78 on port: 8090. No Proxy used!
      20070419152108 I #2488 InetMgr Uploading package to ePO Server...trial 1 / 6
      20070419152108 I #2488 InetMgr Uploading file D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214624686090000_5422.spkg to ePO Server...
      20070419152108 I #2488 InetMgr Connecting to Real Server: 11.34.56.78 on port: 8090
      20070419152108 i #2492 Manage Enforcing Policies for EPOAGENT3000META
      20070419152108 I #2492 Manage CManage::EnforcePolicies() - FAILED - "EPOAGENT3000META" Error(-1207)
      20070419152108 i #2492 Manage Enforcing Policies for EPOAGENT3000
      20070419152108 I #2492 Manage CManage::EnforcePolicies() - FAILED - "EPOAGENT3000" Error(-1207)
      20070419152108 I #2492 Manage CManage::EnforceAgentPolicy() - FAILED to get Policy For Agent)
      20070419152108 i #2492 Agent Agent finished Enforcing policies
      20070419152108 i #2492 Agent Next policy enforcement in 5 minutes
      20070419152108 I #2488 InetMgr Connected to ePO Server: 11.34.56.78
      20070419152108 I #2488 InetMgr Uploading SPIPE HTTP header
      20070419152108 I #2488 InetMgr Uploading data in bytes: 1878
      20070419152108 I #2488 InetMgr Reading acknowledgement from ePO Server
      20070419152109 I #2488 InetMgr HTTP Server returned success, HTTP return code: HTTP/1.1 200 OK

      20070419152109 I #2488 InetMgr
      20070419152109 I #2488 InetMgr Downloading a file of total size: 2238, content-length: 2238
      20070419152109 I #2488 InetMgr Received response [200] from ePO Server
      20070419152109 I #2488 InetMgr Receiving a package ePO Server
      20070419152109 I #2488 InetMgr Uploaded file : D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214624686090000_5422.spkg to Server successfully
      20070419152109 I #2488 InetMgr Uploaded package D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214624686090000_5422.spkg successfully
      20070419152109 I #2488 InetMgr HTTP Session closed
      20070419152109 I #2488 InetMgr ------------------------------------------------------------
      20070419152109 I #2488 InetMgr Adding site ePO_serverEPOL1 to failover list.
      20070419152109 I #2488 InetMgr After calling UploadFileResponse()
      20070419152109 i #2488 Agent Package uploaded to ePO Server successfully
      20070419152109 i #2488 Agent Agent communication session closed
      20070419152109 I #2488 Agent Agent communication failed, result=-44
      20070419152109 i #2488 Agent Agent will connect to the ePO Server in 60 minutes and 0 seconds.
      20070419152118 I #380 LstnSvr CAsyncSocket::DoCallBack for event: FD_ACCEPT
      20070419152118 I #380 LstnSvr CAsyncSocket::Accept() hTemp=1764, rConnectedSocket=0x00e37008
      20070419152118 I #380 LstnSvr CAsyncSocket::AttachHandle hSocket=1764 ,pSocket = 0x00e37008, bRet=1
      20070419152118 I #1428 LstnSvr CAsyncSocket::DetachHandle hSocket=1764
      20070419152125 I #380 LstnSvr CAsyncSocket::DoCallBack for event: FD_ACCEPT
      20070419152125 I #380 LstnSvr CAsyncSocket::Accept() hTemp=1764, rConnectedSocket=0x00e37008
      20070419152125 I #380 LstnSvr CAsyncSocket::AttachHandle hSocket=1764 ,pSocket = 0x00e37008, bRet=1
      20070419152125 I #3336 LstnSvr CAsyncSocket::DetachHandle hSocket=1764
      20070419152125 I #380 LstnSvr CAsyncSocket::DoCallBack for event: FD_ACCEPT
      20070419152125 I #380 LstnSvr CAsyncSocket::Accept() hTemp=1764, rConnectedSocket=0x00e37008
      20070419152125 I #380 LstnSvr CAsyncSocket::AttachHandle hSocket=1764 ,pSocket = 0x00e37008, bRet=1
      20070419152125 I #4056 LstnSvr CAsyncSocket::DetachHandle hSocket=1764
      20070419152243 I #380 LstnSvr CAsyncSocket::DoCallBack for event: FD_ACCEPT
      20070419152243 I #380 LstnSvr CAsyncSocket::Accept() hTemp=1736, rConnectedSocket=0x00e37008
      20070419152243 I #380 LstnSvr CAsyncSocket::AttachHandle hSocket=1736 ,pSocket = 0x00e37008, bRet=1
      20070419152243 I #2476 LstnSvr CAsyncSocket::DetachHandle hSocket=1736
      20070419152342 I #380 LstnSvr CAsyncSocket::DoCallBack for event: FD_ACCEPT
      20070419152342 I #380 LstnSvr CAsyncSocket::Accept() hTemp=1736, rConnectedSocket=0x00e37008
      20070419152342 I #380 LstnSvr CAsyncSocket::AttachHandle hSocket=1736 ,pSocket = 0x00e37008, bRet=1
      20070419152343 I #2488 Agent Started processing a package..
      20070419152343 i #2488 Agent Agent wakeup call received
      20070419152343 i #2488 Agent Agent wakeup call for FULL PROPS received
      20070419152343 I #4056 LstnSvr CAsyncSocket::DetachHandle hSocket=1736
      20070419152343 I #2488 naCmnLib Random seed = 0xb2be****
      20070419152343 i #2488 Agent Agent will connect to the ePO Server in 60 minutes and 0 seconds.
      20070419152343 i #2500 Agent Agent started performing ASCI
      20070419152343 I #2500 Agent Collecting Properties
      20070419152343 I #2500 Agent Collecting IP address using InternetManager
      20070419152343 I #2500 InetMgr HTTP Session initialized
      20070419152343 I #2500 InetMgr Connecting to HTTP Server in socket-mode
      20070419152343 I #2500 InetMgr Connecting to Real Server: 11.34.56.78 on port: 8090
      20070419152343 I #2500 InetMgr Connected to Real Server: 11.34.56.78 on port: 8090. No Proxy used!
      20070419152343 I #2500 InetMgr HTTP Session closed
      20070419152343 I #2500 InetMgr ------------------------------------------------------------
      20070419152343 I #2500 Manage Collecting Properties
      20070419152343 i #2500 Manage Collecting Properties
      20070419152343 I #2500 Agent Agent is sending FULL PROPERTIES
      20070419152343 I #2500 Agent Forwarding all events
      20070419152343 I #2500 Agent Forward all events request received
      20070419152343 I #2488 Agent Started processing a package..
      20070419152343 I #2504 Agent Agent event wakeup, processing events
      20070419152343 I #2488 Agent Preparing Props Package
      20070419152343 i #2504 Agent Agent is looking for events to upload
      20070419152343 I #2504 Agent Agent did not find any events to upload
      20070419152343 I #2504 Agent Agent did not find any events to upload
      20070419152343 I #2504 Agent Agent did not find any events to upload
      20070419152343 I #2504 Agent Agent did not find any events to upload
      20070419152343 i #2488 Agent Agent communication session started
      20070419152343 i #2488 Agent Agent is sending FULL PROPS package ePO server
      20070419152343 i #2488 Agent Agent is connecting to ePO server
      20070419152343 I #2488 InetMgr UploadFile/package to ePO Server: -->
      20070419152343 I #2488 InetMgr Connecting to site = ePO_serverEPOL1,
      20070419152343 I #2488 InetMgr Connecting to ePO Server using IP address: 11.34.56.78
      20070419152343 I #2488 InetMgr HTTP Session initialized
      20070419152343 I #2488 InetMgr Connecting to HTTP Server in socket-mode
      20070419152343 I #2488 InetMgr Connecting to Real Server: 11.34.56.78 on port: 8090
      20070419152343 I #2488 InetMgr Connected to Real Server: 11.34.56.78 on port: 8090. No Proxy used!
      20070419152343 I #2488 InetMgr Uploading package to ePO Server...trial 1 / 6
      20070419152343 I #2488 InetMgr Uploading file D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214626234210000_19841.spkg to ePO Server...
      20070419152343 I #2488 InetMgr Connecting to Real Server: 11.34.56.78 on port: 8090
      20070419152343 I #2488 InetMgr Connected to ePO Server: 11.34.56.78
      20070419152343 I #2488 InetMgr Uploading SPIPE HTTP header
      20070419152343 I #2488 InetMgr Uploading data in bytes: 1974
      20070419152343 I #2488 InetMgr Reading acknowledgement from ePO Server
      20070419152344 I #2488 InetMgr HTTP Server returned success, HTTP return code: HTTP/1.1 200 OK

      20070419152344 I #2488 InetMgr
      20070419152344 I #2488 InetMgr Downloading a file of total size: 2238, content-length: 2238
      20070419152344 I #2488 InetMgr Received response [200] from ePO Server
      20070419152344 I #2488 InetMgr Receiving a package ePO Server
      20070419152344 I #2488 InetMgr Uploaded file : D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214626234210000_19841.spkg to Server successfully
      20070419152344 I #2488 InetMgr Uploaded package D:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Unpack\pkg00128214626234210000_19841.spkg successfully
      20070419152344 I #2488 InetMgr HTTP Session closed
      20070419152344 I #2488 InetMgr ------------------------------------------------------------
      20070419152344 I #2488 InetMgr Adding site ePO_serverEPOL1 to failover list.
      20070419152344 I #2488 InetMgr After calling UploadFileResponse()
      20070419152344 i #2488 Agent Package uploaded to ePO Server successfully
      20070419152344 i #2488 Agent Agent communication session closed
      20070419152344 i #2488 Agent Agent received POLICY package from ePO server
      20070419152344 I #2488 Agent Started processing a package..
      20070419152344 I #2488 Agent Processing PropsResponse package
      20070419152344 I #2488 Agent Looking for new sitelist from server
      20070419152344 I #2488 Agent Looking for new event filter from server
      20070419152344 I #2488 Agent Looking for new policy from server
      20070419152344 i #2488 Agent New server policy was successfully merged
      20070419152344 i #2488 Agent Enforcing newly downloaded policies
      20070419152344 I #2488 Agent Agent Enforce Policy Interface called
      20070419152344 i #2492 Agent Agent Started Enforcing policies
      20070419152344 I #2492 Agent Thread signal occurred
      20070419152344 I #2492 Manage Enforcing policies
      20070419152344 i #2492 Manage Compiling policies
      20070419152344 i #2488 Agent Agent will connect to the ePO Server in 57 minutes and 26 seconds.
      20070419152344 i #2492 Manage Enforcing Policies for EPOAGENT3000META
      20070419152344 i #2492 Manage Enforcing Policies for EPOAGENT3000
      20070419152344 i #2492 Manage Enforcing Policies for ePolicy Orchestrator Agent
      20070419152344 I #2492 Agent CePOAgent::EnforcePolicy priority=-2
      20070419152344 I #2492 Agent Enforcing policies
      20070419152344 i #2500 Agent Agent will connect to Server in : 10800 seconds
      20070419152344 I #2492 LstnSvr Enforcing Policies
      20070419152344 I #2492 InetMgr IP address for ePO Server =11.34.56.78
      20070419152344 I #2492 Logging Enforcing policies
      20070419152344 I #2492 Manage Enforcing policies
      20070419152344 I #2492 Script Enforcing policies
      20070419152344 I #2492 Updater Enforcing policies
      20070419152344 I #2492 UsrSpCt Enforcing policies
      20070419152344 I #2492 UsrSpCt Token not found. Will try to get it from shell
      20070419152344 I #2492 UsrSpCt Found shell token
      20070419152344 I #2492 FrmSvc User SID is S-1-5-21-1418609343-406169741-2350672203-3985 and SessionID is 0
      20070419152344 I #2492 UsrSpCt Try to Launch UdaterUI Again
      20070419152344 I #2168 FrmSvc User SID is S-1-5-21-1418609343-406169741-2350672203-3985 and SessionID is 0
      20070419152345 I #2492 Sched >>--CSchedule::EnforcePolicy
      20070419152345 I #2492 Sched >>--CSchedule::ModifyTask
      20070419152345 E #2492 Sched <<--CSchedule::ModifyTask hr=0x8000001b
      20070419152345 I #2492 Sched >>--CSchedule::CreateTask
      20070419152345 I #2492 Sched <<--CSchedule::CreateTask
      20070419152345 I #2492 Sched m_szTaskName = -> Update (Direct)
      20070419152345 I #2492 Sched m_szPlatforms = -> WNTS|WNTW|WIN95|WIN98|WINME|WXPW|WXPS|WXPHE|W2KS|W2KW|WVST
      20070419152345 I #2492 Sched m_uTaskPriority = 99 -> 0
      20070419152345 I #2492 Sched m_szOwnerSoftwareID = -> EPOAGENT3000
      20070419152345 I #2492 Sched m_szVersion = -> 688396
      20070419152345 I #2492 Sched m_szTaskType = -> Update
      20070419152345 I #2492 Sched m_szCreatorSoftwareID = -> EPOAGENT3000
      20070419152345 I #2492 Sched Type = 0 -> 7
      20070419152345 I #2492 Sched StartDateTime = 00000000000000 -> 20060829110100
      20070419152345 I #2492 Sched Until Hour = 0 -> 11
      20070419152345 I #2492 Sched Until Minute = 0 -> 1
      20070419152345 I #2492 Sched RandomizationEnabled = 0 -> 1
      20070419152345 I #2492 Sched RandomizationWndMins = 0 -> 10
      20070419152345 I #2492 Sched RepeatDays = 0 -> 1
      20070419152345 I #2492 Sched RepeatWeeks = 0 -> 1
      20070419152345 I #2492 Sched MaskDaysOfWeek = 0 -> 2
      20070419152345 I #2492 Sched IdleMinutes = 0 -> 10
      20070419152345 I #2492 Sched Update (Direct) - Last run time is : not run yet
      20070419152345 I #2492 Sched >>--CSchedule::AddTask
      20070419152346 I #3440 Manage DoesSoftwareExists SoftwareID=EPOAGENT3000
      20070419152346 I #3440 Sched CNaiSchedule::GetRandomizedDelayMins() : 9
      20070419152346 I #3440 Sched Update (Direct) - Last run time is : not run yet
      20070419152346 i #3440 Sched Added a new task Update (Direct) to Scheduler's task list
      20070419152346 I #2492 Sched <<--CSchedule::AddTask
      20070419152346 I #2492 Sched RunAtEnforcementEnabled not found in the task settings
      20070419152346 I #2492 Sched >>--CSchedule::ModifyTask
      20070419152346 E #2492 Sched <<--CSchedule::ModifyTask hr=0x8000001b
      20070419152346 I #2492 Sched >>--CSchedule::CreateTask
      20070419152346 I #2492 Sched <<--CSchedule::CreateTask
      20070419152346 I #2492 Sched m_szTaskName = -> Update (Scheduled)
      20070419152346 I #2492 Sched m_szPlatforms = -> WNTS|WNTW|WIN95|WIN98|WINME|WXPW|WXPS|WXPHE|W2KS|W2KW|WVST
      20070419152346 I #2492 Sched m_uTaskPriority = 99 -> 0
      20070419152346 I #2492 Sched m_szOwnerSoftwareID = -> EPOAGENT3000
      20070419152346 I #2492 Sched m_szVersion = -> 688396
      20070419152346 I #2492 Sched m_szTaskType = -> Update
      20070419152346 I #2492 Sched m_szCreatorSoftwareID = -> EPOAGENT3000
      20070419152346 I #2492 Sched Enabled = 0 -> 1
      20070419152346 I #2492 Sched RunIfMissed = 0 -> 1
      20070419152346 I #2492 Sched RunIfMissedDelayMins = 0 -> 5
      20070419152346 I #2492 Sched StartDateTime = 00000000000000 -> 20060829003000
      20070419152346 I #2492 Sched TaskRepeatable = 0 -> 1
      20070419152346 I #2492 Sched RepeatInterval = 0 -> 1
      20070419152346 I #2492 Sched Until Hour = 0 -> 23
      20070419152346 I #2492 Sched Until Minute = 0 -> 59
      20070419152346 I #2492 Sched RandomizationEnabled = 0 -> 1
      20070419152346 I #2492 Sched RandomizationWndMins = 0 -> 10
      20070419152346 I #2492 Sched RepeatDays = 0 -> 1
      20070419152346 I #2492 Sched RepeatWeeks = 0 -> 1
      20070419152346 I #2492 Sched MaskDaysOfWeek = 0 -> 2
      20070419152346 I #2492 Sched IdleMinutes = 0 -> 10
      20070419152346 I #2492 Sched Update (Scheduled) - Last run time is : not run yet
      20070419152346 I #2492 Sched >>--CSchedule::AddTask
      20070419152346 I #3440 Manage DoesSoftwareExists SoftwareID=EPOAGENT3000
      20070419152346 I #3440 Sched CNaiSchedule::GetRandomizedDelayMins() : 7
      20070419152346 i #3440 Sched Next time(local) of task Update (Scheduled): jueves, 19 de abril de 2007 15:37:00
      20070419152346 I #3440 Sched Update (Scheduled) - Last run time is : not run yet
      20070419152346 i #3440 Sched Added a new task Update (Scheduled) to Scheduler's task list
      20070419152346 I #2492 Sched <<--CSchedule::AddTask
      20070419152346 I #2492 Sched RunAtEnforcementEnabled not found in the task settings
      20070419152346 I #2492 Sched >>--CSchedule::ModifyTask
      20070419152346 E #2492 Sched <<--CSchedule::ModifyTask hr=0x8000001b
      20070419152346 I #2492 Sched >>--CSchedule::CreateTask
      20070419152346 I #2492 Sched <<--CSchedule::CreateTask
      20070419152346 I #2492 Sched m_szTaskName = -> Forced Agent WakeUp
      20070419152346 I #2492 Sched m_szPlatforms = -> WNTS|WNTW|WIN95|WIN98|WINME|WXPW|WXPS|WXPHE|W2KS|W2KW|WVST
      20070419152346 I #2492 Sched m_uTaskPriority = 99 -> 0
      20070419152346 I #2492 Sched m_szOwnerSoftwareID = -> EPOAGENT3000
      20070419152346 I #2492 Sched m_szVersion = -> 1506347
      20070419152346 I #2492 Sched m_szTaskType = -> Wakeup
      20070419152346 I #2492 Sched m_szCreatorSoftwareID = -> EPOAGENT3000
      20070419152346 I #2492 Sched StartDateTime = 00000000000000 -> 20070126105433
      20070419152346 I #2492 Sched Until Hour = 0 -> 10
      20070419152346 I #2492 Sched Until Minute = 0 -> 54
      20070419152346 I #2492 Sched RepeatDays = 0 -> 1
      20070419152346 I #2492 Sched RepeatWeeks = 0 -> 1
      20070419152346 I #2492 Sched MaskDaysOfWeek = 0 -> 2
      20070419152346 I #2492 Sched IdleMinutes = 0 -> 10
      20070419152346 I #2492 Sched Forced Agent WakeUp - Last run time is : not run yet
      20070419152346 I #2492 Sched >>--CSchedule::AddTask
      20070419152347 I #3440 Manage DoesSoftwareExists SoftwareID=EPOAGENT3000
      20070419152347 i #3440 Sched Next time(local) of task Forced Agent WakeUp: viernes, 20 de abril de 2007 10:54:00
      20070419152347 I #3440 Sched Forced Agent WakeUp - Last run time is : not run yet
      20070419152347 i #3440 Sched Added a new task Forced Agent WakeUp to Scheduler's task list
      20070419152347 I #2492 Sched <<--CSchedule::AddTask
      20070419152347 I #2492 Sched RunAtEnforcementEnabled not found in the task settings
      20070419152347 I #2492 Sched >>--CSchedule::ModifyTask
      20070419152347 E #2492 Sched <<--CSchedule::ModifyTask hr=0x8000001b
      20070419152347 I #2492 Sched >>--CSchedule::CreateTask
      20070419152347 I #2492 Sched <<--CSchedule::CreateTask
      20070419152347 I #2492 Sched m_szTaskName = -> Deployment
      20070419152347 I #2492 Sched m_szPlatforms = -> WNTS|WNTW|WIN95|WIN98|WINME|WXPW|WXPS|WXPHE|W2KS|W2KW|WVST
      20070419152347 I #2492 Sched m_uTaskPriority = 99 -> 0
      20070419152347 I #2492 Sched m_szOwnerSoftwareID = -> EPOAGENT3000
      20070419152347 I #2492 Sched m_szVersion = -> 1372031
      20070419152347 I #2492 Sched m_szTaskType = -> Deployment
      20070419152347 I #2492 Sched m_szCreatorSoftwareID = -> EPOAGENT3000
      20070419152347 I #2492 Sched Enabled = 0 -> 1
      20070419152347 I #2492 Sched Type = 0 -> 7
      20070419152347 I #2492 Sched StartDateTime = 00000000000000 -> 20060828000000
      20070419152347 I #2492 Sched RepeatDays = 0 -> 1
      20070419152347 I #2492 Sched RepeatWeeks = 0 -> 1
      20070419152347 I #2492 Sched MaskDaysOfWeek = 0 -> 2
      20070419152347 I #2492 Sched IdleMinutes = 0 -> 10
      20070419152347 I #2492 Sched Deployment - Last run time is : not run yet
      20070419152347 I #2492 Sched >>--CSchedule::AddTask
      20070419152347 I #3440 Manage DoesSoftwareExists SoftwareID=EPOAGENT3000
      20070419152347 I #3440 Sched Deployment - Last run time is : not run yet
      20070419152347 i #3440 Sched Added a new task Deployment to Scheduler's task list
      20070419152347 I #2492 Sched <<--CSchedule::AddTask
      20070419152347 I #2492 Sched >>--CSchedule::ModifyTask
      20070419152347 E #2492 Sched <<--CSchedule::ModifyTask hr=0x8000001b
      20070419152347 I #2492 Sched >>--CSchedule::CreateTask
      20070419152347 I #2492 Sched <<--CSchedule::CreateTask
      20070419152347 I #2492 Sched m_szTaskName = -> Symantec Scan
      20070419152347 I #2492 Sched m_szPlatforms = -> WIN95|WIN98|WINME|WNTW|WNTS|W2KW|W2KS|WXPHE|WXPW|WXPS
      20070419152347 I #2492 Sched m_uTaskPriority = 99 -> 0
      20070419152347 I #2492 Sched m_szOwnerSoftwareID = -> NORTONAV7500
      20070419152347 I #2492 Sched m_szVersion = -> 2718498
      20070419152347 I #2492 Sched m_szTaskType = -> OnDemandScanTask
      20070419152347 I #2492 Sched m_szCreatorSoftwareID = -> EPOAGENT3000
      20070419152347 I #2492 Sched StartDateTime = 00000000000000 -> 20070313104725
      20070419152347 I #2492 Sched Until Hour = 0 -> 10
      20070419152347 I #2492 Sched Until Minute = 0 -> 47
      20070419152347 I #2492 Sched RepeatDays = 0 -> 1
      20070419152347 I #2492 Sched RepeatWeeks = 0 -> 1
      20070419152347 I #2492 Sched MaskDaysOfWeek = 0 -> 2
      20070419152347 I #2492 Sched IdleMinutes = 0 -> 10
      20070419152347 I #2492 Sched Symantec Scan - Last run time is : not run yet
      20070419152347 I #2492 Sched >>--CSchedule::AddTask
      20070419152348 I #3440 Manage DoesSoftwareExists SoftwareID=NORTONAV7500
      20070419152348 W #3440 Sched Plugin checking: error -1011, SoftwareID = NORTONAV7500
      20070419152348 E #3440 Sched <<--IsSWInstalled hr=-1011(0xfffffc0d)
      20070419152348 i #3440 Sched Next time(local) of task Symantec Scan: viernes, 20 de abril de 2007 10:47:00
      20070419152348 I #3440 Sched Symantec Scan - Last run time is : not run yet
      20070419152348 i #3440 Sched Added a new task Symantec Scan to Scheduler's task list
      20070419152348 I #2492 Sched <<--CSchedule::AddTask
      20070419152348 I #2492 Sched RunAtEnforcementEnabled not found in the task settings
      20070419152348 i #3924 Sched Scheduler: Invoking task [Deployment]...
      20070419152348 I #1400 Sched >>--RunTask
      20070419152348 I #1400 Manage Running task SoftwareID:EPOAGENT3000, TaskID:6
      20070419152348 I #2492 Sched >>--CSchedule::ModifyTask
      20070419152348 E #2492 Sched <<--CSchedule::ModifyTask hr=0x8000001b
      20070419152348 I #2492 Sched >>--CSchedule::CreateTask
      20070419152348 I #2492 Sched <<--CSchedule::CreateTask
      20070419152348 I #2492 Sched m_szTaskName = -> Symantec Update
      20070419152348 I #2492 Sched m_szPlatforms = -> WIN95|WIN98|WINME|WNTW|WNTS|W2KW|W2KS|WXPHE|WXPW|WXPS
      20070419152348 I #2492 Sched m_uTaskPriority = 99 -> 0
      20070419152348 I #2492 Sched m_szOwnerSoftwareID = -> NORTONAV7500
      20070419152348 I #2492 Sched m_szVersion = -> 2718588
      20070419152348 I #2492 Sched m_szTaskType = -> LiveUpdateTask
      20070419152348 I #2492 Sched m_szCreatorSoftwareID = -> EPOAGENT3000
      20070419152348 I #2492 Sched StartDateTime = 00000000000000 -> 20070313104900
      20070419152348 I #2492 Sched Until Hour = 0 -> 10
      20070419152348 I #2492 Sched Until Minute = 0 -> 49
      20070419152348 I #2492 Sched RepeatDays = 0 -> 1
      20070419152348 I #2492 Sched RepeatWeeks = 0 -> 1
      20070419152348 I #2492 Sched MaskDaysOfWeek = 0 -> 2
      20070419152348 I #2492 Sched IdleMinutes = 0 -> 10
      20070419152348 I #2492 Sched Symantec Update - Last run time is : not run yet
      20070419152348 I #2492 Sched >>--CSchedule::AddTask
      20070419152348 I #2168 FrmSvc User SID is S-1-5-18 and SessionID is 0
      20070419152348 E #1400 Sched Failed to run the task: error -1000, TaskGUID = 6, SoftwareID = EPOAGENT3000
      20070419152348 E #1400 Sched <<--RunTask hr=-1000(0xfffffc18)
      20070419152348 I #3924 Sched Failed to invoke task Deployment due to unexpected error -1000
      20070419152348 I #3924 Sched Deployment - Last run time(local) is Thu Apr 19 15:23:48 2007
      20070419152348 I #3924 Sched
      20070419152348 I #3924 Sched End of invoking the task
      20070419152348 I #3440 Manage DoesSoftwareExists SoftwareID=NORTONAV7500
      20070419152348 W #3440 Sched Plugin checking: error -1011, SoftwareID = NORTONAV7500
      20070419152348 E #3440 Sched <<--IsSWInstalled hr=-1011(0xfffffc0d)
      20070419152348 i #3440 Sched Next time(local) of task Symantec Update: viernes, 20 de abril de 2007 10:49:00
      20070419152348 I #3440 Sched Symantec Update - Last run time is : not run yet
      20070419152348 i #3440 Sched Added a new task Symantec Update to Scheduler's task list
      20070419152348 I #2492 Sched <<--CSchedule::AddTask
      20070419152348 I #2492 Sched RunAtEnforcementEnabled not found in the task settings
      20070419152348 I #2492 Sched >>--CSchedule::ModifyTask
      20070419152348 E #2492 Sched <<--CSchedule::ModifyTask hr=0x8000001b
      20070419152348 I #2492 Sched >>--CSchedule::CreateTask
      20070419152348 I #2492 Sched <<--CSchedule::CreateTask
      20070419152348 I #2492 Sched m_szTaskName = -> System Compliance Profiler 1.1 (On Demand)
      20070419152348 I #2492 Sched m_szPlatforms = -> WIN98|WINME|WNTS|WNTW|WXPW|WXPS|WXPHE|W2KS|W2KW
      20070419152348 I #2492 Sched m_uTaskPriority = 99 -> 0
      20070419152348 I #2492 Sched m_szOwnerSoftwareID = -> PATCH___1100
      20070419152348 I #2492 Sched m_szVersion = -> 22396
      20070419152348 I #2492 Sched m_szTaskType = -> ScanTask
      20070419152348 I #2492 Sched m_szCreatorSoftwareID = -> EPOAGENT3000
      20070419152348 I #2492 Sched Type = 0 -> 7
      20070419152348 I #2492 Sched StartDateTime = 00000000000000 -> 20060829111600
      20070419152348 I #2492 Sched Until Hour = 0 -> 11
      20070419152348 I #2492 Sched Until Minute = 0 -> 16
      20070419152348 I #2492 Sched RepeatDays = 0 -> 1
      20070419152348 I #2492 Sched RepeatWeeks = 0 -> 1
      20070419152348 I #2492 Sched MaskDaysOfWeek = 0 -> 2
      20070419152348 I #2492 Sched IdleMinutes = 0 -> 10
      20070419152348 I #2492 Sched System Compliance Profiler 1.1 (On Demand) - Last run time is : not run yet
      20070419152348 I #2492 Sched >>--CSchedule::AddTask
      20070419152349 I #3440 Manage DoesSoftwareExists SoftwareID=PATCH___1100
      20070419152349 W #3440 Sched Plugin checking: error -1011, SoftwareID = PATCH___1100
      20070419152349 E #3440 Sched <<--IsSWInstalled hr=-1011(0xfffffc0d)
      20070419152349 I #3440 Sched System Compliance Profiler 1.1 (On Demand) - Last run time is : not run yet
      20070419152349 i #3440 Sched Added a new task System Compliance Profiler 1.1 (On Demand) to Scheduler's task list
      20070419152349 I #2492 Sched <<--CSchedule::AddTask
      20070419152349 I #2492 Sched RunAtEnforcementEnabled not found in the task settings
      20070419152349 I #2492 Sched >>--CSchedule::ModifyTask
      20070419152349 E #2492 Sched <<--CSchedule::ModifyTask hr=0x8000001b
      20070419152349 I #2492 Sched >>--CSchedule::CreateTask
      20070419152349 I #2492 Sched <<--CSchedule::CreateTask
      20070419152349 I #2492 Sched m_szTaskName = -> VSE 8.0i Scan (On Demand)
      20070419152349 I #2492 Sched m_szPlatforms = -> WNTW:4:0:4|WNTS|W2KW|W2KS|WXPHE|WXPW|WXPS
      20070419152349 I #2492 Sched m_uTaskPriority = 99 -> 0
      20070419152349 I #2492 Sched m_szOwnerSoftwareID = -> VIRUSCAN8000
      20070419152349 I #2492 Sched m_szVersion = -> 677963
      20070419152349 I #2492 Sched m_szTaskType = -> VSC700_Scan_Task
      20070419152349 I #2492 Sched m_szCreatorSoftwareID = -> EPOAGENT3000
      20070419152349 I #2492 Sched Type = 0 -> 7
      20070419152349 I #2492 Sched StartDateTime = 00000000000000 -> 20060829110900
      20070419152349 I #2492 Sched Until Hour = 0 -> 11
      20070419152349 I #2492 Sched Until Minute = 0 -> 9
      20070419152349 I #2492 Sched RepeatDays = 0 -> 1
      20070419152349 I #2492 Sched RepeatWeeks = 0 -> 1
        • 1. RE: No policy or software distribution
          Hi McDave

          I have exactly the same problem.

          Were you able to solve this?
          • 2. RE: No policy or software distribution
            Hi,

            Try to run this command on mentioned computer:
            Regsvr32.exe %Windir%\System32\Ole32.dll

            then retry to update the VSE
            • 3. RE: No policy or software distribution
              cliff620
              Make sure the admin$ share is enabled on the client workstation. ePO cant send any install/update files to the machine without this share in place.

              We had some users tinker with thier admin shares and caused a similar issue.

              Just a try...
              • 4. RE: No policy or software distribution


                Untrue! the admin$ share is only needed to deploy the agent to a client. once the agent is running, no sharing is needed anymore whatsoever.

                @mcdave. You need to concentrate on this:
                20070419151932 i #2492 Manage Enforcing Policies for EPOAGENT3000META
                20070419151932 I #2492 Manage CManage::EnforcePolicies() - FAILED - "EPOAGENT3000META" Error(-1207)
                20070419151932 i #2492 Manage Enforcing Policies for EPOAGENT3000
                20070419151932 I #2492 Manage CManage::EnforcePolicies() - FAILED - "EPOAGENT3000" Error(-1000)


                The agent does not enforce policies. Within those policies are a.o. the installation tasks you have created so when this fails, it's obvious that this result in no policies being enforced AND no virusscan being rolled out.

                There are several articles in the knowledgebase covering these errorcodes. I suggest you read through them to see if any applies.

                Example: if you are running ePO 3.6.0 on a windows 2003 SP2 platform, this is not-supported and you must upgrade to ePO 3.6.1 Patch 1 to solve this issue. 613634

                I would suggest upgrading both ePO and ePO Agent anyways, your versions are not supported anymore.
                • 5. RE: No policy or software distribution
                  cliff620
                  Yeah that is true.. The Admin$ is only needed when the agent is sent, then the real support begins.
                  Our issue was the update to 4.0 from 3.6..


                  Regarding your issue:
                  Try searching the error codes in your agent log on the McAfee Service Portal like this..

                  Error (-1011)

                  I seem to have better luck with that format.