4 Replies Latest reply on Jan 1, 2008 8:14 AM by Thangvt

    Admin Password on ePO 3.5

      We have a problem in our ePO 3.5, the it admin that was operating the ePO as been dismissed from the firm, and live us whiteout information on this matter.
      Now the problem, we do not have the admin password, I we cannot login on the config page.
      The question: Who can we resolve this, can we obtain the password from any other means? There is any way to resetting this password?

      We already make a little search on this matter and get the information on the Mcafee web site that the only way is to uninstall e re-install the software.

      We question on this subjet of uninstalling is the information on the ePO will be lost on uninstalling? Can we recover this information?

      Please help us…