2 Replies Latest reply on Aug 31, 2015 8:17 AM by mmcgary

    Install VSE deployment task fails right after the McAfee agent is installed

    jfeyen

      Hi,

       

      On the server:

      I downloaded the manual deployment exe for the McAfee agent (4.8.0.1938) cause we don't use AD.

      I made a product deployment task which installs the 8.8.0.1247. This task is sheduled to be done immediately.

       

      On the client:

      McAfee Agent gets installed. Then it receives the task to "install VSE".

      This task fails with "There is an error occured during the installation of VIRUSCAN8800".

      Attached a picture of the log of the VSE.


      If I do the same task manually a bit later via system tree - select device - agent - run client task - the VSE gets installed with succes!

       

      It seems that the McAfee agent needs some time some kind of restart (subsystem stopped) , if the task would be invoked a bit later it would work.

       

      This is very strange !

       

      Can somebody help?


      Kr,

       

      Joeri