3 Replies Latest reply on Jul 31, 2015 1:50 PM by ziad1

    Internal Nitro error


      We are using the qryExecuteDetail call to issue queries of the form DSIDSigID IN [id1, id2, ...]. We wait for the query to complete by periodically checking its status using the qryGetStatus API call. Finally, we issue the qryGetResults API call to retrieve the returned events.

      Unfortunately, if the returned result set is very large, we get an error from Nitro, stating that "an internal IO error occurred, check the logs" when we reach the third step above.

      We checked /var/logs/messages, but nothing of interest came up. We found the same error message in the tomcat logs though, but no extra information about the error itself. Smaller queries run fine, it is only larger ones that seem to fail.

      Where can we find more information about what is happening?