0 Replies Latest reply on Jun 25, 2015 10:12 AM by tao

    Server task does not expire when it cannot reach the client

    tao

      EPO 4.6.8 Server Wake Up Agents task below:

       

      Wake Up Agents

      Wake-up call type: Agent Wake-Up Call

      Randomization: 0 minutes

      Force complete policy and task update true

      Number of attempts: 1

      Retry interval: 30 seconds

      Abort after: 2 minutes

       

      6/25/15 10:25:16 AM Waking up agent XXXX through Agent Handler XXXX.

      6/25/15 10:25:16 AM Waking up agent XXXX using DNS name

      6/25/15 10:25:16 AM Unknown error contacting agent

      6/25/15 10:25:16 AM Waking up agent XXXX using NetBIOS

      6/25/15 10:25:16 AM Unknown error contacting agent

      6/25/15 10:25:16 AM Waking up agent at IP address x.x.x.x

      6/25/15 10:25:16 AM Unknown error contacting agent

      6/25/15 10:25:16 AM Wakeup agent failed

      6/25/15 10:25:16 AM Wakeup agent failed

      6/25/15 10:32:08 AM Expired. The task will be stopped.


      Task started at 10:25 ended at 10:32 surpassing the 2 minute abort. https://kc.mcafee.com/corporate/index?page=content&id=KB79875 doesn't apply since we are on EPO 4.6.8.