2 Replies Latest reply on Jun 16, 2015 9:59 AM by jwood.mls

    These Java errors are making me crazy


      We have 2 web gateway appliances.  I can never consistently connect to them.  I constantly get com.scur.k.applet errors on login.  What is that after I get them, it assumes I am logged in, so I am locked out from trying to log in with my account for some time.  I get these errors in Chrome, Firefox, and IE.  My Java IS up to date as it usually is, I have tried multiple times to clear my Java Cache, I still cannot connect with any regularity.  How in the world do I manage something I can't login to?  Any suggestions?

        • 1. Re: These Java errors are making me crazy

          Which errors do you get?

          In the Java Console hit 5 to get a full trace. In addition are you getting any error that would allow you to get "Details".

          If yes copy both into there, if not, give us the console output.




          • 2. Re: These Java errors are making me crazy

            Initially I get ClassNotFoundException  - then com.scur.k.Applet.  If I click details, I simply get the following:


            Java Plug-in

            Using JRE version 1.8.0_45-b14 Java HotSpot(TM) Client VM

            User home directory = C:\Users\myUser


            c:   clear console window

            f:   finalize objects on finalization queue

            g:   garbage collect

            h:   display this help message

            l:   dump classloader list

            m:   print memory usage

            o:   trigger logging

            q:   hide console

            r:   reload policy configuration

            s:   dump system and deployment properties

            t:   dump thread list

            v:   dump thread stack

            x:   clear classloader cache

            0-5: set trace level to <n>