1 2 Previous Next 12 Replies Latest reply on Sep 30, 2015 10:54 AM by ma70snowman

    DAT Reputation Error

    kink80

      On some of my computers I am seeing the following error:

       

      06/05/2015 06:03:35 AM mcdatrep:xxxx (TELEMETRYLITECOMMONUTILS.) failed to rate connection TSSDK with error code : 51

       

      Does anyone know what this means? Thanks!

        • 1. Re: DAT Reputation Error
          Peter M

          Moved to ePO

          ---

          Peter

          Moderator

          • 2. Re: DAT Reputation Error
            Troja

            Hm,

            is the endpoint able to establish a direct SSL connection to an mcafee.com domain?

            If no, perhaps the SSL connection to transfer the telemetry data could not be established.

            Cheers

            • 3. Re: DAT Reputation Error
              kink80

              Starting today I started seeing this in the datreputation log...

              "06/17/2015 06:04:48 AM mcdatrep:2xxx (TELEMETRYLITECOMMONUTILS.) Successfully received DAT Reputation as UNKNOWN i.e 6 for DAT number: 7834.0000"

              Does this mean that the server successfully reached the mcafee servers to check the DAT reputation or does the "UNKNOWN" indicate failure?

              Thanks in advance!

              • 4. Re: DAT Reputation Error
                ralfrino

                Exactly the same here.

                 

                from datreputation.txt:

                 

                06/17/2015 02:01:47 AM mcdatrep:4ad0 (TELEMETRYLITECOMMONUTILS.) failed to rate connection TSSDK with error code : 51

                 

                at the same time in McScript.log (I don't see anything unusual):

                 

                2015-06-17 01:58:07.719 I #17792 ScrptMain START [C:\Program Files (x86)\McAfee\Common Framework\McScript_InUse.exe -script C:\ProgramData\McAfee\Common Framework\UpdateMain.McS -id 22709 -localeid 0c0a -parent FRAMEWORK -logfile C:\ProgramData\McAfee\Common Framework\DB\McScript -initiator 1 -ipcid \\.\pipe\upda17996 -installdir C:\Program Files (x86)\McAfee\Common Framework]

                2015-06-17 01:58:07.751 I #15856 SutDnWtch Successfully set up shutdown watch

                2015-06-17 01:58:07.766 I #17792 MueEep Initializing MUE EEP with IPC ID = \\.\pipe\upda17996 Script ID = 22709

                2015-06-17 01:58:07.766 I #17792 ipcchannel Connecting to IPC server

                2015-06-17 01:58:07.766 I #17792 persite Cache file location = C:\ProgramData\McAfee\Common Framework\sitecache.bin

                2015-06-17 01:58:07.766 I #17792 persite Cabundle file location = C:\ProgramData\McAfee\Common Framework\cabundle.cer

                2015-06-17 01:58:07.766 I #17792 Cryptshim Initializing crypto library

                2015-06-17 01:58:07.766 I #17792 Cryptshim Using C:\ProgramData\McAfee\Common Framework\keystore as keystore path

                2015-06-17 01:58:07.766 I #17792 Cryptshim Using C:\Program Files (x86)\McAfee\Common Framework\Mue.sig as exe signature file path

                2015-06-17 01:58:07.860 I #17792 MfeCryptC RSA version : NIST Library Version 2.1.0.0

                2015-06-17 01:58:07.860 I #17792 MfeCryptC

                2015-06-17 01:58:07.860 I #17792 MfeCryptC RSA crypto role : User Role

                2015-06-17 01:58:07.860 I #17792 MfeCryptC

                2015-06-17 01:58:07.860 I #17792 MfeCryptC RSA crypto mode : NON-FIPS Mode

                2015-06-17 01:58:07.860 I #17792 MfeCryptC

                2015-06-17 01:58:07.891 I #17792 Cryptshim Successfully initialized crypto library

                2015-06-17 01:58:07.985 I #17792 ScrptLpc Saving hash to registry

                2015-06-17 01:58:07.985 I #17792 LpcConnMgr Initializing lpc data

                2015-06-17 01:58:07.985 I #17792 LpcConnMgr Registering software id CMNUPD__3000 with a hash value of 1496913389

                2015-06-17 01:58:07.985 I #17792 LpcConnMgr Starting lpc connection manager

                2015-06-17 01:58:07.985 I #17792 LpcConnMgr Setting up watchdog component

                2015-06-17 01:58:07.985 I #17308 WatchDog Running scheduled health check

                2015-06-17 01:58:07.985 I #17308 WatchDog Signalling lpc availability to registrants.

                2015-06-17 01:58:07.985 I #17308 LpcConnMgr Invoking lpc revalidation on lpc available

                2015-06-17 01:58:07.985 I #17308 LpcConnMgr Cleaning up message queue

                2015-06-17 01:58:07.985 I #17236 MsgPoll starting poll thread for message queue

                2015-06-17 01:58:07.985 I #17236 MsgPoll signalled start to message queue

                2015-06-17 01:58:07.985 I #17236 MsgPoll  Registering client channel for message type 1496913389 extended id 474185642 client id 194333125

                2015-06-17 01:58:07.985 I #17236 MsgPoll Registering  client software id CMNUPD__3000:DEFAULT:18412 with lpc server

                2015-06-17 01:58:07.985 I #17236 MsgQueue Adding channel for message queue 1496913389 extended software id hash 474185642 client id 194333125

                2015-06-17 01:58:07.985 I #17236 MsgQueue Channel added to message queue successfully

                2015-06-17 01:58:07.985 I #17236 MsgQueue Getting message from message queue

                2015-06-17 01:58:07.985 I #17308 WatchDog Done signalling lpc availability to registrants.

                2015-06-17 01:58:07.985 I #17792 LPCConfig Waiting LPC server availability

                2015-06-17 01:58:07.985 I #17792 LPCConfig LPC server is now available

                2015-06-17 01:58:07.985 I #17792 ScrptLpc LPC frame work for update engine succeeded

                2015-06-17 01:58:07.985 I #17792 ScrptLpc Successfully registered LPC UpdateCallback interface

                2015-06-17 01:58:07.985 I #17792 naInet HTTP Session initialized

                2015-06-17 01:58:07.985 I #17792 imsite  Download to: C:\Windows\TEMP\SiteStat.xml

                2015-06-17 01:58:07.985 I #17792 imsite  Download from: (ePO_EPOSRV) SiteStat.xml

                2015-06-17 01:58:08.187 I #17792 naInet Open URL: http://#.#.#.#:90/Software/SiteStat.xml

                2015-06-17 01:58:08.406 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:08.406 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:08.406 I #17792 SessMgr Using repository ePO_EPOSRV for script

                2015-06-17 01:58:08.406 I #17792 ScrptMgr Loading and parsing:  C:\ProgramData\McAfee\Common Framework\UpdateMain.McS

                2015-06-17 01:58:08.687 I #17792 ScrptMgr Initializing update...

                2015-06-17 01:58:08.687 I #17792 ScrptMgr Downloading catalog.z.

                2015-06-17 01:58:08.687 I #17792 imsite  Download to: C:\ProgramData\McAfee\Common Framework\catalog.z

                2015-06-17 01:58:08.687 I #17792 imsite  Download from: (ePO_EPOSRV) catalog.z

                2015-06-17 01:58:08.874 I #17792 naInet Open URL: http://#.#.#.#:90/Software/catalog.z

                2015-06-17 01:58:09.264 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:09.264 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:09.264 I #17792 ScrptMgr Verifying catalog.z.

                2015-06-17 01:58:09.264 E #17792 ScrptExe Error trace:

                2015-06-17 01:58:09.279 E #17792 Thread  [Main thread]->

                2015-06-17 01:58:09.279 E #17792 SessMgr  [SessionManager::runScript:C:\ProgramData\McAfee\Common Framework\UpdateMain.McS]->

                2015-06-17 01:58:09.279 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 01:58:09.279 E #17792 ScrptExe  [CallIf]->

                2015-06-17 01:58:09.279 E #17792 ScrptExe  [Executing section StartUpdateProcess]->

                2015-06-17 01:58:09.279 E #17792 ScrptExe  [Call]->

                2015-06-17 01:58:09.279 E #17792 ScrptExe  [Executing section DetectInstalledProductsAndUpdate]->

                2015-06-17 01:58:09.279 E #17792 ScrptExe  [Call]->

                2015-06-17 01:58:09.279 E #17792 ScrptExe  [Executing section VerifyCatalogFile]->

                2015-06-17 01:58:09.279 E #17792 ScrptExe  [CallIf]->

                2015-06-17 01:58:09.279 E #17792 ScrptExe  [Executing section VerifyNAISignCatalogFile]->

                2015-06-17 01:58:09.279 E #17792 ScrptExe  [Verify]->

                2015-06-17 01:58:09.279 E #17792 ScrptExe   Invalid file header:?‘BÅMSCF

                2015-06-17 01:58:09.279 I #17792 imsite  Download to: C:\ProgramData\McAfee\Common Framework\SiteStat.xml

                2015-06-17 01:58:09.279 I #17792 imsite  Download from: (ePO_EPOSRV) SiteStat.xml

                2015-06-17 01:58:09.467 I #17792 naInet Open URL: http://#.#.#.#:90/Software/SiteStat.xml

                2015-06-17 01:58:09.669 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:09.669 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:10.683 I #17792 ScrptMgr File catalog.z could not be verified. Downloading complete file again.

                2015-06-17 01:58:10.683 I #17792 imsite  Download to: C:\ProgramData\McAfee\Common Framework\catalog.z

                2015-06-17 01:58:10.683 I #17792 imsite  Download from: (ePO_EPOSRV) catalog.z

                2015-06-17 01:58:10.871 I #17792 naInet Open URL: http://#.#.#.#:90/Software/catalog.z

                2015-06-17 01:58:11.089 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:11.089 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:11.105 I #17792 ScrptMgr Extracting catalog.z.

                2015-06-17 01:58:11.120 I #17792 ScrptMgr Loading update configuration from: catalog.xml

                2015-06-17 01:58:12.134 I #17792 ScrptMgr These updates will be applied if they are in the repository:  Engine, DAT, BOCVSE__1000.

                2015-06-17 01:58:12.134 I #17792 ScrptMgr Downloading PkgCatalog.z.

                2015-06-17 01:58:12.134 I #17792 imsite  Download to: C:\ProgramData\McAfee\Common Framework\Current\VSCANENG1000\PkgCatalog.z

                2015-06-17 01:58:12.134 I #17792 imsite  Download from: (ePO_EPOSRV) Current/VSCANENG1000/Engine/0000/PkgCatalog.z

                2015-06-17 01:58:12.337 I #17792 naInet Open URL: http://#.#.#.#:90/Software/Current/VSCANENG1000/Engine/0000/PkgCatalog.z

                2015-06-17 01:58:12.540 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:12.540 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:12.540 I #17792 ScrptMgr Verifying PkgCatalog.z.

                2015-06-17 01:58:12.540 I #17792 ScrptMgr Extracting PkgCatalog.z.

                2015-06-17 01:58:12.555 I #17792 ScrptMgr Loading update configuration from: PkgCatalog.xml

                2015-06-17 01:58:13.569 I #17792 ScrptMgr Verifying V2engdet.mcs.

                2015-06-17 01:58:13.585 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANENG1000

                2015-06-17 01:58:13.585 I #17792 ScrptMgr Loading and parsing:  C:\ProgramData\McAfee\Common Framework\Current\VSCANENG1000\V2engdet.mcs

                2015-06-17 01:58:13.725 I #17792 UpdatePlugin Initializing update plugin: {9BE8D8A1-2DB5-4A29-A95F-50C8B27820DA}

                2015-06-17 01:58:13.741 I #17792 UpdatePlugin QI:succeeded on McAfeePointProduct Update Plugin Interface.

                2015-06-17 01:58:13.741 I #17792 UpdatePlugin Initializing update plugin: {9BE8D8A1-2DB5-4A29-A95F-50C8B27820DA}

                2015-06-17 01:58:13.741 I #17792 UpdatePlugin QI:succeeded on McAfeePointProduct Update Plugin Interface.

                2015-06-17 01:58:13.756 I #17792 ScrptMgr Product(s) running the latest Engine.

                2015-06-17 01:58:13.756 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework

                2015-06-17 01:58:13.756 I #17792 ScrptMgr Downloading PkgCatalog.z.

                2015-06-17 01:58:13.756 I #17792 imsite  Download to: C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\PkgCatalog.z

                2015-06-17 01:58:13.756 I #17792 imsite  Download from: (ePO_EPOSRV) Current/VSCANDAT1000/DAT/0000/PkgCatalog.z

                2015-06-17 01:58:14.224 I #17792 naInet Open URL: http://#.#.#.#:90/Software/Current/VSCANDAT1000/DAT/0000/PkgCatalog.z

                2015-06-17 01:58:14.412 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:14.412 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:14.412 I #17792 ScrptMgr Verifying PkgCatalog.z.

                2015-06-17 01:58:14.427 I #17792 ScrptMgr Extracting PkgCatalog.z.

                2015-06-17 01:58:14.427 I #17792 ScrptMgr Loading update configuration from: PkgCatalog.xml

                2015-06-17 01:58:15.441 I #17792 ScrptMgr Verifying V2datdet.mcs.

                2015-06-17 01:58:15.457 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000

                2015-06-17 01:58:15.457 I #17792 ScrptMgr Loading and parsing:  C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\V2datdet.mcs

                2015-06-17 01:58:15.847 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000

                2015-06-17 01:58:15.847 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000

                2015-06-17 01:58:15.847 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000

                2015-06-17 01:58:15.847 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000

                2015-06-17 01:58:15.847 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000

                2015-06-17 01:58:15.847 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000

                2015-06-17 01:58:15.847 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000

                2015-06-17 01:58:15.847 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000

                2015-06-17 01:58:15.847 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000

                2015-06-17 01:58:15.847 I #17792 UpdatePlugin Initializing update plugin: {9BE8D8A1-2DB5-4A29-A95F-50C8B27820DA}

                2015-06-17 01:58:15.847 I #17792 UpdatePlugin QI:succeeded on McAfeePointProduct Update Plugin Interface.

                2015-06-17 01:58:15.847 E #17792 ScrptExe Error trace:

                2015-06-17 01:58:15.847 E #17792 Thread  [Main thread]->

                2015-06-17 01:58:15.847 E #17792 SessMgr  [SessionManager::runScript:C:\ProgramData\McAfee\Common Framework\UpdateMain.McS]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [CallIf]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section StartUpdateProcess]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Call]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section DetectInstalledProductsAndUpdate]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Call]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section GetDetectionScripts]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Call]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section FindAndExecuteDetectionScripts]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section EnumerateThroughProductIDList]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section EnumerateThroughFile]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Call]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section ExecuteDetectionScript]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Line 603:  RunScript dwRet = C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\V2datdet.mcs, ScriptMain]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section EnumerateThroughProducts]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Call]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section DoesProductNeedUpdate]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [CallIf]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section SetInstalledVersionsUsingRegistry]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Call]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [Executing section SetInstalledVersions]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe  [GetProductInfo]->

                2015-06-17 01:58:15.847 E #17792 ScrptExe   Failed to get the product information.  Setting usingEarlyRelDats to FALSE

                2015-06-17 01:58:15.862 I #17792 ScrptMgr Downloading PkgCatalog.z.

                2015-06-17 01:58:15.862 I #17792 imsite  Download to: C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\DAT\0000\PkgCatalog.z

                2015-06-17 01:58:15.862 I #17792 imsite  Download from: (ePO_EPOSRV) Current/VSCANDAT1000/DAT/0000/PkgCatalog.z

                2015-06-17 01:58:16.065 I #17792 naInet Open URL: http://#.#.#.#:90/Software/Current/VSCANDAT1000/DAT/0000/PkgCatalog.z

                2015-06-17 01:58:16.252 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:16.252 I #17792 creposi Download returncode : 0

                2015-06-17 01:58:16.252 I #17792 ScrptMgr Verifying PkgCatalog.z.

                2015-06-17 01:58:16.268 I #17792 ScrptMgr Extracting PkgCatalog.z.

                2015-06-17 01:58:16.284 I #17792 ScrptMgr Loading update configuration from: PkgCatalog.xml

                2015-06-17 01:58:17.329 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /regmgmtplugin

                2015-06-17 01:58:17.329 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /regmgmtplugin

                2015-06-17 01:58:17.329 I #17792 ScrptExe Did not match searched path

                2015-06-17 01:58:17.329 I #17792 ScrptExe Executing "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /regmgmtplugin

                2015-06-17 01:58:17.344 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /applyaprule="C:\Program Files (x86)\Common Files\McAfee\DATReputation\extraDREP.rul"

                2015-06-17 01:58:17.344 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /applyaprule="C:\Program Files (x86)\Common Files\McAfee\DATReputation\extraDREP.rul"

                2015-06-17 01:58:17.344 I #17792 ScrptExe Did not match searched path

                2015-06-17 01:58:17.344 I #17792 ScrptExe Executing "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /applyaprule="C:\Program Files (x86)\Common Files\McAfee\DATReputation\extraDREP.rul"

                2015-06-17 01:58:17.485 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /setdatrepneutralu=1 /setdatrephcneutralu=0 /setdatrepneutralm=1 /setdatrephcneutralm=0

                2015-06-17 01:58:17.485 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /setdatrepneutralu=1 /setdatrephcneutralu=0 /setdatrepneutralm=1 /setdatrephcneutralm=0

                2015-06-17 01:58:17.485 I #17792 ScrptExe Did not match searched path

                2015-06-17 01:58:17.485 I #17792 ScrptExe Executing "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /setdatrepneutralu=1 /setdatrephcneutralu=0 /setdatrepneutralm=1 /setdatrephcneutralm=0

                2015-06-17 01:59:09.198 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /throttlehealthcheck=1000000

                2015-06-17 01:59:09.198 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /throttlehealthcheck=1000000

                2015-06-17 01:59:09.198 I #17792 ScrptExe Did not match searched path

                2015-06-17 01:59:09.198 I #17792 ScrptExe Executing "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /throttlehealthcheck=1000000

                2015-06-17 02:00:00.662 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /timeout=60000 /datreputation=7834.0000

                2015-06-17 02:00:00.662 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /timeout=60000 /datreputation=7834.0000

                2015-06-17 02:00:00.662 I #17792 ScrptExe Did not match searched path

                2015-06-17 02:00:00.662 I #17792 ScrptExe Executing "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /timeout=60000 /datreputation=7834.0000

                2015-06-17 02:01:48.207 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /timeout=60000 /script=mcnrdhck.lua /hcmode=predatupdate /datver=7834.0000

                2015-06-17 02:01:48.207 I #17792 ScrptExe Running "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /timeout=60000 /script=mcnrdhck.lua /hcmode=predatupdate /datver=7834.0000

                2015-06-17 02:01:48.207 I #17792 ScrptExe Did not match searched path

                2015-06-17 02:01:48.207 I #17792 ScrptExe Executing "C:\Program Files (x86)\Common Files\McAfee\DATReputation\mcdatrep.exe" /timeout=60000 /script=mcnrdhck.lua /hcmode=predatupdate /datver=7834.0000

                2015-06-17 02:01:48.207 I #17792 imsite  Download to: C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\DAT\0000\V2datinstall.mcs

                2015-06-17 02:01:48.207 I #17792 imsite  Download from: (ePO_EPOSRV) Current/VSCANDAT1000/DAT/0000/V2datinstall.mcs

                2015-06-17 02:01:48.395 I #17792 naInet Open URL: http://#.#.#.#:90/Software/Current/VSCANDAT1000/DAT/0000/V2datinstall.mcs

                2015-06-17 02:01:48.629 I #17792 creposi Download returncode : 0

                2015-06-17 02:01:48.629 I #17792 creposi Download returncode : 0

                2015-06-17 02:01:48.629 I #17792 ScrptMgr Starting DAT update.

                2015-06-17 02:01:48.629 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\DAT\0000

                2015-06-17 02:01:48.629 I #17792 ScrptMgr Loading and parsing:  C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\DAT\0000\V2datinstall.mcs

                2015-06-17 02:01:49.050 I #17792 UpdatePlugin Initializing update plugin: {9BE8D8A1-2DB5-4A29-A95F-50C8B27820DA}

                2015-06-17 02:01:49.050 I #17792 UpdatePlugin QI:succeeded on McAfeePointProduct Update Plugin Interface.

                2015-06-17 02:01:49.050 E #17792 ScrptExe Error trace:

                2015-06-17 02:01:49.050 E #17792 Thread  [Main thread]->

                2015-06-17 02:01:49.050 E #17792 SessMgr  [SessionManager::runScript:C:\ProgramData\McAfee\Common Framework\UpdateMain.McS]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [CallIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section StartUpdateProcess]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section DetectInstalledProductsAndUpdate]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section GetDetectionScripts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section FindAndExecuteDetectionScripts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughProductIDList]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughFile]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ExecuteDetectionScript]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Line 603:  RunScript dwRet = C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\V2datdet.mcs, ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [CallIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section RunUpdate]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section RunInstallScript]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Line 1309:  RunScript dwRet = C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\DAT\0000\V2datinstall.mcs, ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughProducts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section UpdateProduct]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section IsProductUsingMacFramework]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [GetProductInfo]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe   Failed to get the product information.  Setting usingMacFramework to FALSE

                2015-06-17 02:01:49.050 E #17792 ScrptExe Error trace:

                2015-06-17 02:01:49.050 E #17792 Thread  [Main thread]->

                2015-06-17 02:01:49.050 E #17792 SessMgr  [SessionManager::runScript:C:\ProgramData\McAfee\Common Framework\UpdateMain.McS]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [CallIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section StartUpdateProcess]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section DetectInstalledProductsAndUpdate]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section GetDetectionScripts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section FindAndExecuteDetectionScripts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughProductIDList]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughFile]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ExecuteDetectionScript]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Line 603:  RunScript dwRet = C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\V2datdet.mcs, ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [CallIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section RunUpdate]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section RunInstallScript]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Line 1309:  RunScript dwRet = C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\DAT\0000\V2datinstall.mcs, ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughProducts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section UpdateProduct]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section IsUsing32BitEngine]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [GetProductInfo]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe   Failed to get the product information.  Setting EngineFileName32 to FALSE

                2015-06-17 02:01:49.050 E #17792 ScrptExe Error trace:

                2015-06-17 02:01:49.050 E #17792 Thread  [Main thread]->

                2015-06-17 02:01:49.050 E #17792 SessMgr  [SessionManager::runScript:C:\ProgramData\McAfee\Common Framework\UpdateMain.McS]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [CallIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section StartUpdateProcess]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section DetectInstalledProductsAndUpdate]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section GetDetectionScripts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section FindAndExecuteDetectionScripts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughProductIDList]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughFile]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ExecuteDetectionScript]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Line 603:  RunScript dwRet = C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\V2datdet.mcs, ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [CallIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section RunUpdate]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section RunInstallScript]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Line 1309:  RunScript dwRet = C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\DAT\0000\V2datinstall.mcs, ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughProducts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section UpdateProduct]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section IsUsing64BitEngine]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [GetProductInfo]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe   Failed to get the product information.  Setting EngineFileName64 to FALSE

                2015-06-17 02:01:49.050 E #17792 ScrptExe Error trace:

                2015-06-17 02:01:49.050 E #17792 Thread  [Main thread]->

                2015-06-17 02:01:49.050 E #17792 SessMgr  [SessionManager::runScript:C:\ProgramData\McAfee\Common Framework\UpdateMain.McS]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [CallIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section StartUpdateProcess]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section DetectInstalledProductsAndUpdate]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section GetDetectionScripts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section FindAndExecuteDetectionScripts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughProductIDList]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughFile]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ExecuteDetectionScript]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Line 603:  RunScript dwRet = C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\V2datdet.mcs, ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [CallIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section RunUpdate]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section RunInstallScript]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Line 1309:  RunScript dwRet = C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\DAT\0000\V2datinstall.mcs, ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section ScriptMain]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [LoopIf]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section EnumerateThroughProducts]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section UpdateProduct]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Call]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [Executing section AreDATsOutOfDate]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe  [GetProductInfo]->

                2015-06-17 02:01:49.050 E #17792 ScrptExe   Failed to get the product information.  Setting usingEarlyRelDats to FALSE

                2015-06-17 02:01:49.050 I #17792 ScrptMgr Setting the working dir as C:\ProgramData\McAfee\Common Framework\Current\VSCANDAT1000\DAT\0000

                2015-06-17 02:01:49.050 I #17792 ScrptMgr Downloading DAT.

                • 5. Re: DAT Reputation Error
                  twenden

                  We have been seeing the "Unknown " status for DAT Reputation as soon as we installed it. A few weeks ago, I opened up a ticket with McAfee support who investigated this issue. According to what I was told is that McAfee has yet to enable the setting for Good or Bad thus causing the unknown status.

                   

                  Below is what they say;

                   

                  "I discovered today that we are not yet setting the DAT reputation to “Good” or “Bad”. This is why the reputation is showing as “Unknown”. I don’t have an ETA of when they will be shown as “Good” or “Bad”, but I would recommend signing up for our Support Notification Service (SNS). They may announce it through that channel. Please let me know if this answers your question, and if I may close out the case as resolved at this time."

                  • 6. Re: DAT Reputation Error
                    Troja

                    Hi,

                    we changed to the latest DAT Reputation Extension and to DAT Reputation 1.0.3 on endpoint. Afterwards the unknown Dat Reputations moved away.

                    Cheers

                    • 7. Re: DAT Reputation Error
                      twenden

                      I assume for you to get it to work, you had to point your repository to the commonupdater3 site. I am going to wait until they flip on the auto updated on June 30th to see if it fixes it for us.

                      • 8. Re: DAT Reputation Error
                        ma70snowman

                        any more information on this? We've been experiencing these errors for quite awhile now with very little traction.

                         

                        09/28/2015 09:21:02 PM mcdatrep:2eb6c (TELEMETRYLITECOMMONUTILS.) failed to rate connection TSSDK with error code : 51

                         

                        I'm really interested in understanding this specific error and what it means. We were told same as others to wait for and then update to the 1.0.3 which we did with zero impact to our enterprise failures of DatRep look ups.

                        • 9. Re: DAT Reputation Error
                          lmcashen

                          I had this issue since the datrep process was introduced earlier this year, and I found out 2 things that were preventing this from working correctly in our environment-

                          1. proxy info has to be enabled in the repository policies (either using IE settings, or manually entering), and

                          2. this functionality does not work with 5.x agents.

                          I'm told there will be a fix for this, but don't know when.

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