1 Reply Latest reply on Jun 5, 2015 6:27 AM by exbrit

    Virus scan freeze after a scheduled scan was canceled manually - what to do ?



      a scadual scan was automatically running and I needed to stop it because of something important I needed to do.

      the scan as if stooped because I do not see real disk activity and when looking at the task manager I see that McAfee programs are not active in consumption of CPU.

      But the shield show that it is continuing and so when seeing scan details it as if running.

      I tried to cancel again stop what ever possible but nothing happens - what to do in order to return back to ideal situation.

      I passed over different community posts but did not get the info to solve .


      Thank you for your inputs





      I am using the updated virus-scan plus + site adviser + firewall.