since today we have the same messages and speed issues.
Do you also have speed issues?
Yes.. when I've disabled "Use default server for online GTI web reputation...." the internet speed is "normal" again.. I think that McAfee has some serious problems with that cloud service!!
many thanks for your answer.
We just talked with the support, the workaround is (as you wrote) to disable all settings relating to the GTI web reputation.
When the GTI Server works properly again, we will activate the GTI Settings again.
Great - thx.. please can you update that post when the services ar up an running again?
Please note that we have some cloud lookup issues with our GTI engine. Solution/Workaround for now is to disable the GTI lookups.
Disable in AV Filter:
Policy – Settings – Engines – Anti-Malware [your AV setting name]
- Expand the “Advanced Settings” and uncheck the option “Enable GTI file reputation queries”
Disable in URL Filter:
Policy – Settings – Engines – URL Filter [your URL Filter setting] – Rating Settings
- Uncheck first of all the option “Enable the Dynamic Content Classifier if GTI web categorization yields no result”
- Uncheck “Use online GTI web reputation and categorization services if local rating yields no result”
Once the main issue has been fixed we will update you with new details.
With kind regards,
The issue should be gone and was solved on the data-center side.