1 Reply Latest reply on May 21, 2015 10:14 AM by pcoates

    Control Center Retrieve Error: Cannot install SW_Virus_Scan

    pcoates

      Getting the error message after registering a 8.3.2P06 Cluster(Upgraded from a 7.0.1.03), seen in attached image. The issue causes some objects to be imported and other to not be(assuming anything after it hits this error)

       

      VS_CCError.png

       

      Checked the cf antivirus q, only thing unusual was the null "download_email='', when email alerting isn't actually set to enabled. I set an address of admin@localhost in case this was causing issues, didn't change anything.

       

      cf antivirus q

      antivirus set download_email='' allow_encrypt=off stats_update_rate=4 \

          max_subfiles=2000 auto_engine_update=off download_dir=cgi-bin/avupdate \

          socket_size_limit=64 archive_scan_buffer_size=128 memfile_buffer_size=64 \

          download_site=downloads.securecomputing.com enable_download_notice=off

      antivirus set scanner_restart_time=60 scanner_restart_limit=2 \

          stat_update_delay=240

      antivirus modify upper_limit=1048576 server_cnt=1 range_label='Up to 1M'

      antivirus modify upper_limit=102400 server_cnt=2 range_label='Up to 100K'

      antivirus modify upper_limit=unlimited server_cnt=1 range_label=Unlimited

      antivirus modify upper_limit=40960 server_cnt=2 range_label='Up to 40960B'

       

      Before I upgraded I had to rebuild the upper_limits to successfully upgrade, as 40960B and unlimited had been removed at some point.

       

      Any ideas would be appreciated.