I'm only a Moderator here so can't help with actual detections but have you submitted your software using this form?
Also see: What To Do When McAfee Detects Software As An Infection - How to Submit To McAfee Labs & Appeal (written for the Consumer but the principle is the same).
As Colleague Ex_Brit stated, we are only Moderators. Having said this, as you can see by the following thread:Re: False Artemis!7E7BFA03FDA3 and False Artemis!D69B87F37CEA you should be familiar with the process of submitting 'False Positives'
As in past experiences, your Artemis! detections could be False Positives. However, due to the daily high volume of Detections in which McAfee Labs experiences. Please allow the appropriate time for them to be analyzed/processed.
All the Best,
McAfee Community Moderator
We reported the false postive to getsup and "firstname.lastname@example.org" for one week and received no responce till now.That's why I post it here for help.
Would you kindly help us to have a push?
Thanks in advance!
For that to happen we need to know what region of the world you are in so we ask the right place, thanks.
Sorry I ascertained where you were from your profile...have emailed someone in the labs on your behalf. I hope that will produce results.
We are in Brazil
Oops, thought it was China, have sent a second message.....;-)
We have branch office there.
And I wonder when could we get your update?
Thanks in advance.