1 2 Previous Next 18 Replies Latest reply on May 19, 2015 9:25 AM by Peter M

    Unable to uninstall Anti Theft service.

    crimsonmoon729

      Hi,

       

      I'm about to install a new anti-virus and it requires me to remove Anti Theft service, now I'm having difficulty removing it due to the following reasons:

       

      1) I lost my account information, so I could not get past the uninstall verification process requiring my registered e-mail and the password.

       

      2) I'm no longer able to access my registered e-mail, so there's no way for me to reset my account password, nor am I able to update my account info.

       

      I just want this thing done, so I can install my new anti-virus.

       

      Hope anyone can help me with this ASAP.

       

       

      Thank you,

       

      Ian

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