2 Replies Latest reply on Apr 26, 2015 5:49 AM by exbrit

    McAfee Mobile Security will not accept PIN

    gchamilton

      Verizon Ellipse Android tablet has McAfee Mobile Security installed. I am staying at a Sheraton Hotel and connected to the internet through the hotel's unsecured Wi-Fi. McAfee Mobile Security is interfering with my connection. So, I tried to uninstall it.  McAfee required me to enter my pin. I entered my correct pin which McAfee would not accept (couldn't connect to internet?). Unsuccessfully retried the pin 2 more times. Logged online to Mcafee.com with my PC and changed my pin. McAfee still does not accept my pin. So, McAfee has become my latest virus! HELP please.

        • 1. Re: McAfee Mobile Security will not accept PIN
          Peacekeeper

          Best you contact Mcafee Mobile support for the country you are in or chat to your own country if you are in another country.

          We mods cannot help unfortunately

           

          3. Mobile Support (Free)

           

          McAfee Mobile Support is a dedicated free support for Mobile Product Issues such as Lost PIN/ Phone Lock / Activation Issues and other Issues related to Mobile devices. Users can contact Mobile Support just like Technical Support above through Chat / Phone /Email (Country dependant).

           

          McAfee Mobile Support can be accessed from the below link

           

          https://service.mcafee.com/ContactTechnicalSupport.aspx?lc=1033&sg=MS&pt=1

           

          Mobile devices include SmartPhones , Ipads, Tablet, Iphone, Blackberry mobile, Devices running Android OS.

           

          Mobile Support will not offer assistance related to Account such as Refund for Mobile Subscription etc. You need to contact Customer Service for Account related issues though you have a Mobile Device Subscription.

           

          Products Supported:-

           

          McAfee Mobile Security - Smartphone Edition

          McAfee Mobile Security - Tablet Edition

          McAfee Family Protection - Android Edition

          McAfee Wavesecure - Smartphone Edition

          McAfee LiveSafe Mobile Security - Smartphone Edition

          McAfee LiveSafe Mobile Security - Tablet Edition

          McAfee All Access Mobile Security - SmartPhone Edition

          McAfee All Access Mobile Security - Tablet Edition

          • 2. Re: McAfee Mobile Security will not accept PIN
            exbrit

            Moved to Mobile Products.

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            Peter

            Moderator