Moved to ePO for faster response.
Thanks ansarias for your quick response.
I will test this for 2-3 days on my production ePO and then share the results.
Appreciate your help
I have tried this configuration, but it triggers only after 7 days, I require this to trigger intermediately when an event is received for a system.
Please suggest some other configuration.
Uncheck Throttling option in Automatic response. Also select the first option in Aggregation tab.
But in that case, it will trigger for every event. I need it to trigger only once for each client even if a client has more than 1 event.
In Aggregation tab select second tab and make it 1 day.