3 Replies Latest reply on Mar 31, 2015 8:41 AM by chrisakinika

    ePO Managing Servers in Another Domain?




      Just a quick question. We have a few servers on our premises that are in a separate domain to our main network and are currently not centrally managed.  Is it possiblt to manage VSE/Anti-malware on these machines from the ePO server on our main network, or would a separate ePO server be needed?

      (Essentially; can Servers on DomainB be managed from ePO server that is a member of and manages DomainA?)

        • 1. Re: ePO Managing Servers in Another Domain?

          Yes, it is possible to manage them, I request you to build a Agent Handler for particular that domain and open all required ports to ePO console. Separate domain machine will get all updates from ePO console through Agent Handler.

          • 2. Re: ePO Managing Servers in Another Domain?

            That's not really necessary... ePO does not really use domain authentication for the majority of its functions, so if the machines in Domain B can communicate with the ePO server in Domain A, then you should be fine. You simply need to install the agent package from the ePO server on the Domain B machines that you wish to control, and that should be enough. The installation of the agent is the only tricky but, as you'll need credentials that are valid in domain B, but that's it.


            Check out the ePO and MA product guides - the various options are pretty well covered. An additional agent handler probably won't be required.


            HTH -



            • 3. Re: ePO Managing Servers in Another Domain?

              Hi Joe,


              Thanks for the advice.  Have successfully added machines from the other domain to ePO and they are now reporting in correctly.